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About Performio:
Performio is the last ICM software you’ll ever need. It allows you to manage incentive compensation complexity and change over the long run by combining a structured plan builder and flexible data management, with a partner who will make you a customer for life.
Our people are highly-motivated and engaged professionals with a clear set of values and behaviors. We prove these values matter to us by living them each day. This makes Performio both a great place to work and a great company to do business with.
But a great team alone is not sufficient to win. We have solved the fundamental issue widespread in our industry—overly-rigid applications that cannot adapt to your needs, or overly-flexible ones that become impossible to maintain over time. Only Performio allows you to manage incentive compensation complexity and change over the long run by combining a structured plan builder and flexible data management. The component-based plan builder makes it easier to understand, change, and self-manage than traditional formula or rules-based solutions. Our ability to Import data from any source, in any format, and perform in-app data transformations, eliminate the pain of external processing and provides end-to-end data visibility. The combination of these two functions, allows us to deliver more powerful reporting and insights. And while every vendor says they are a partner, we truly are one. We not only get your implementation right the first time, we enable you and give you the autonomy and control to make changes year after year. And unlike most, we support every part of your unique configuration. Performio is a partner that will make you a customer for life.
We have a global customer base across Australia, Asia, Europe, and the US in 25+ industries that includes many well-known companies like Toll Brothers, Abbott Labs, News Corp, Johnson & Johnson, Nikon, and Uber Freight.
The opportunity
Each year sales reps around the world collectively earn over $300 billion in commissions for their efforts. Despite this scale, calculating, communicating and reporting on commissions is a painful challenge for the majority of companies. Incentive Compensation Management (ICM) software seeks to solve this problem, but the legacy ICM vendors have failed to deliver on their promises and businesses and sales teams remain frustrated with their sales comp programs.
At Performio, we see this as an incredible opportunity—not just to improve ICM, but to build the best ICM solution in the world. One that empowers sales teams, makes life easier for compensation admins, and handles complexity with ease. We have an empowered, influential Experience Design practice that has executive leadership’s support to bring this vision to life.
With roots as a scrappy, Melbourne-founded and bootstrapped start-up, we are now a mature, international growth stage company, with over 17 years under our belt and more than 75% year on year growth. We are investing in product development to help support that growth—and that’s where you come in.
As a Senior Product Designer, you will play a leading role in shaping the future of our product. You will be hands-on, owning and executing the entire product design process as the design leader in your Product Trio—where Product, Design and Engineering are equal partners in product development. There is significant scope within our large and complex product to have impact and fundamentally reimagine key workflows our customers interact with everyday.
In a typical week, you might have:
- Met with a customer to learn about how they’re using our product
- Prototyped a flow in Figma to address a customer pain point
- Sought feedback from internal customers and stakeholders on early concepts
- Partnered with a Product Manager and Engineering Lead to kick off initiative discovery
- Provided support to an Engineer who is cutting code on one of your initiatives
- Designed a few new components for our token-based Design System—‘Electric’
You’ll be part of our Experience Design team based in Melbourne, Australia which is led by the Senior Director of Experience Design. As a senior member of this team, you will have the opportunity to shape our design practice, purpose and process and mentor less experienced designers as we continue to grow.
You will help us refine our ways of working that ensure the customer remains at the centre, and partner with your cross-functional peers to ensure they share the same deep understanding of customer needs as you do.
What you’ll be doing
- Leading the end to end design process. Own, plan and execute all design activities from research through to delivery.
- Understanding customer needs. Dive headfirst into our domain, product and customer needs to develop solutions that users will love.
- Solving tricky interaction problems. Sketch out thoughtful, elegant solutions, work them into interaction models, task flows, wireframes and prototypes to refine with further customer input.
- Driving significant user experience improvement. Collaborate with Product and Engineering to ship significant enhancements and drive toward our product vision.
- Exploring future concepts. Reimagine key flows in our application to better align with user needs and future trends.
- Shaping our design practice, process and tooling. Contribute to the evolution of our token-based design system and shape ways of working that keep the customer at the centre.
What we’re looking for
- Seasoned senior—you’ve worked in multiple industries and complex domains, are confident in your process and ability to lead others
- Demonstrated B2B SaaS software design experience
- Proven ability to understand and effectively design for complex, data-driven applications
- Experience working across all phases of product development, from insight to execution and producing relevant design artefacts (e.g. wireframes, prototypes, detailed UI, journey maps)
- Proven ability to lead initiatives independently
- Deep knowledge of interaction patterns for software
- Experience contributing to or creating token-based design systems (e.g. Figma Tokens)
- Desire to challenge the status quo and maturity to know when to compromise
- Willingness to work at all levels of detail, from helping evolve our product strategy to writing microcopy
- Respect for and ability to collaborate well with team members from all disciplines
- A high degree of professional maturity—the ability to independently prioritise, manage time well, effectively set expectations and deliver consistently
Work Environment
We take advantage of flexible working arrangements. Some of us work full time from home, others prefer the office. We’re open to either, or a combination of both. We also like to get together in-person at least once per quarter for key team events. Our Melbourne office is a lovely, plant-filled space in the heart of the CBD in The Cluster, conveniently located just near Flinders Street Station.
All of our employees are owners with equity in the company, which you too, will receive, along with a competitive salary. We also provide all the necessary tools to do your job.
If you have gotten this far and are looking for the right balance of fun, teamwork and interesting problems to solve, please apply with:
- Your resume
- A cover letter and,
- Portfolio
Why us?
We’re fast-growing, but still at a size where everyone can make a big impact (and have face time with the CEO). We genuinely care for our customers and we are passionate about solving our customers’ sales compensation challenges. Led by a strong set of company values, we play to win and are incentivized to succeed through our employee equity plan.
We’ve adapted well to the work from home lifestyle, and encourage flexible working arrangements. Some of our staff work full time from home, while others prefer working from one of our offices, or a combination of home and office.
Our values speak strongly to who we really are. They mean a lot to us, and we use them every day to make decisions, and of course to hire great people!
- Play to win - we focus on results, have a bias to action and finish what we start
- Paint a clear picture - we’re clear, concise and communicate appropriately
- Be curious - we surface alternative solutions and consistently expand our knowledge
- Work as one - we all pitch in but also hold each other to account
- Do the right thing - we put what’s right for our customers over our own ego
Don’t check every box in our job description? That’s ok! As the Harvard Business Review points out, research conducted by Hewlett Packard shows that men typically apply to jobs when they meet an average of 60% of the criteria, while women and those from marginalized groups tend to only apply when they feel they meet 100%. If you think you have what it takes, but don’t necessarily meet all of the requirements listed in the job description, please still reach out. We’d love to have a conversation to see if you could be a great fit!
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