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Social Discovery Group

Senior Product Analyst (CX)

Posted Yesterday
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In-Office or Remote
Hiring Remotely in Australia
Senior level
In-Office or Remote
Hiring Remotely in Australia
Senior level
Own product metrics definitions and trees, investigate anomalies and conversion bottlenecks, validate hypotheses, conduct data mining, and prioritize growth opportunities. Design, monitor, and analyze A/B tests, including sample sizing, randomization, guardrail metrics, data tracking, quality checks, and actionable recommendations. Collaborate with Product and functional leads in a fully remote environment.
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Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.

Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.

We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.

We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).

We are looking for Senior Product Analyst to join our main product team. 

Your main tasks will be:

1. Metrics Ownership
Maintain and evolve the metrics tree
Validate metrics and verify that dashboards are built correctly, write clear specs for Data Engineering
Own a single, locked definition for each metric (no two ways of calculating the same thing)
Decompose the north-star metric down to the level each team can actually influence
Run ad-hoc investigations into metric fluctuations
Work directly with functional leads
2. Research

Ad-hoc investigation of metric fluctuations and anomalies
Find and analyze bottlenecks: conversion drop-offs and segmentation
Validate product hypotheses
Data mining for non-obvious patterns and growth opportunities
Prioritize problems jointly with Product, ranked by potential impact on the north-star metric
3. A/B Testing

Test design calculations: sample size, MDE, duration, randomization split
Verify split correctness and run sanity checks before reading any results
Report results together with guardrail metrics
Define data-tracking requirements (which events must be added)
Maintain the test archive
Deliver actionable recommendations from each experiment
Proactively surface data-quality issues before decisions get built on that data

We expect from you:

• Received a mathematical or technical higher education;
• Possess knowledge, experience in applying the methods of mathematical statistics and probability theory;
• You are proficient in data extraction, processing, analysis and visualization tools (MS SQL, Python, Excel);
• Have deep experience in running and analyzing A/B tests;
• Have deep knowledge of marketing metrics, experienced in using them.

What do we offer:

  • REMOTE OPPORTUNITY to work full-time;
  • The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment;
  • Vacation 28 calendar days per year;
  • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
  • Bonuses up to $5000 for recommending successful applicants for positions in the company;
  • 50% payment for professional training, international conferences, and meetings;
  • Corporate discount for English lessons;
  • ​Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
  • ​Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
  • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. 

Sounds good? Join us now!

Social Discovery Group Melbourne, Victoria, AUS Office

Melbourne, Australia

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