Dropbox Logo

Dropbox

Senior Machine Learning Engineering Manager, Conversational AI

Posted Yesterday
Be an Early Applicant
Remote
Hiring Remotely in Canada
Senior level
Remote
Hiring Remotely in Canada
Senior level
Lead a team of engineers to develop Dropbox’s AI product, Dash. Focus on operational excellence, data-driven decisions, and team growth.
The summary above was generated by AI
Role Description

The Dropbox team is growing, and we're looking for an engineering manager to support this growth. In this role, you'll lead a team of engineers to build one of Dropbox’s newest AI offerings, Dash. Our team culture rewards a bias for action, engineering partnership in defining the product, and discipline in how we develop. You'll thrive in our team if you love chasing impact, working through ambiguity, and creating a culture of innovation. Dash is one of the fastest growing products at Dropbox and we need an extraordinary leader to scale the great work we are already doing and to diversify our efforts to continue to grow the business. 

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities
  • Lead and develop a high-performing team of engineers, fostering individual ownership, and driving impactful outcomes.
  • Shape and advance the future of Dash, driving product monetization and revenue generation for Dropbox.
  • Utilize data and insights to make informed decisions that significantly impact the company.
  • Foster operational excellence, streamline processes, and eliminate redundancies to ensure team agility.
  • Cultivate a collaborative culture within the team that embodies Dropbox's values.
  • Provide strategic direction and proactively anticipate scaling challenges through long-term planning.
  • Define team’s OKRs and manage the executions.
  • Work closely with business partners and peer teams for project priorities and requirements
  • Manages system’s operational health, including on-call duties and connections with external gateway partners.
  • Define the growth paths and opportunities for team members.

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements
  • MS degree or PhD in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
  • 10+ years of software engineering experience, with at least 5+ years in direct management roles.
  • Proficient in the latest advancements in ML, NLP, LLM, and GenAI.
  • Drive and ability to move forward in spite of ambiguity with a bias for action.
  • Proven expertise in the application of ML techniques to address practical challenges in real-world scenarios, spanning AI Agents, Chatbots, Search, or Information Retrieval domains.
  • Strong emphasis on using data-driven insights to guide decision-making processes, including A/B testing and experimentation.
  • Proven track record of setting visionary goals and delivering iterative progress.
  • Exceptional analytical capabilities to optimize solutions in complex and dynamic environments.
  • Ability to mentor and guide team members to maximize their impact.
Preferred Qualifications
  • Experience building 0→1 ML consumer facing products is a huge plus: an ideal candidate has done 0→1 products at large (dropbox-level) scale
Compensation
Canada Pay Range
$219,300$296,700 CAD

Top Skills

Genai
Llm
Ml
Nlp

Similar Jobs at Dropbox

Yesterday
Remote
Canada
Senior level
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Lead the development of AI-powered security products for Dropbox, focusing on data access governance and data loss prevention solutions for SMBs and mid-market businesses.
Top Skills: Access GovernanceAIComplianceData Loss PreventionData SecuritySaaS
Yesterday
Remote
Canada
Mid level
Mid level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Manage and improve learning programs at Dropbox, partnering with stakeholders to create effective learning experiences and defining metrics for evaluations.
Top Skills: Ai ToolsAsanaGoogle WorkspaceLms PlatformsTableau
Yesterday
Remote
Canada
Senior level
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
This role involves building and optimizing large-scale infrastructure systems, collaborating with teams to enhance performance and mentoring junior engineers.
Top Skills: C/C++GoJavaPython

What you need to know about the Melbourne Tech Scene

Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account