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About Resolution Life
At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us.
For customers, advisers, companies and the industry, we are making an impact worldwide.
Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life insurance policies.
Resolution Life Australasia, manage ~$30 billion in assets, service over 1 million customers with superannuation, investments and life insurance policies and have over 1000 employees across Australia and New Zealand.
Why us?
We are committed to providing our customers with peace of mind that their life insurance, superannuation, and investment policies are in safe and trusted hands for the long term, through providing quality investment management, competitive premiums and excellent customer service.
We are one of the first life insurers globally to operate in an entirely Enterprise Agile environment and have a contemporary 100% cloud-based technology offering.
The Opportunity
Are you ready to elevate your marketing career? Join Resolution Life as a Senior Marketing Manager, where you'll be a key player in our cross-functional Squad. Your mission will be to drive innovative marketing and customer engagement initiatives, working closely with top-tier marketers and stakeholders from Product, Business Partnerships, Customer Engagement, Customer Strategy, Operations, Digital, and Legal teams. This role blends B2B and B2C strategies, allowing you to showcase your marketing expertise and create impactful campaigns that captivate and retain our customers.
As the Senior Marketing Manager, you'll design and deliver marketing activities that drive increased retention and digital adoption. Your ability to leverage data and analytics will ensure our campaigns enhance customer experiences and boost retention rates. You’ll gain a deep understanding of Resolution Life’s business model, regulatory landscape, and market trends, identifying engagement opportunities and incorporating insights from subject matter experts. Building strong relationships with key stakeholders will be essential to executing customer and adviser engagement marketing deliverables with precision.
We are looking for a marketing professional with a proven track record in end-to-end campaign management, strategy design, copywriting, journey mapping, and stakeholder management. You should possess excellent communication, time management, strategic assessment, and decision-making skills, along with a strong knowledge of marketing technology and behavioural science techniques. With a minimum of 7 years of experience in the financial services industry, you'll be ready to take on this exciting challenge and make a lasting impact. Join us at Resolution Life and bring our brand to life through creative and effective marketing strategies.
Your Story
RLA has adopted agile ways of working, providing a flexible environment for individuals to make a significant contribution to our success through the application of their skill and experience. To thrive in this environment ideally a candidate has the following attributes:
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7+ years experience in developing and delivering marketing strategy & solutions within the financial services industry
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Proven track record in devising, developing and executing B2B, B2C marketing and communications strategies and tactics
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Strong end-to-end campaign management knowledge and experience, including use of marketing technology
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Experience in working across multiple disciplines including marketing, product, customer strategy, customer engagement and business partnerships
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Evidence of experience that has required broad influence and execution with key stakeholders
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An understanding of complex business models and value chains
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Marketing degree or relevant commercial degree
Critical Skills
At Resolution Life, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analysing data and problem-solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
What Will We Do For You:
Our culture underpins our values and guides our decision making. It's also what makes Resolution Life a great place to work.
Resolution Life Australasia supports hybrid working arrangements, combining the flexibility of virtual remote work with the collaborative benefits of in-office time. We have seen and experienced the wellbeing and benefits that come from a harmonious balance of virtual and in office working arrangements that deliver customer outcomes, team culture and personal flexibility.
Every day is an opportunity to grow – and we hope to offer our people a career, not just a job.
The learning and development opportunities we offer include supporting the completion of executive-level short courses, access to leading online learning tools, on the job training, and mentoring by highly experienced business leaders.
Join us
Before commencing employment in this role you will need to provide two references, full working rights and complete police and credit checks through an online provider.
As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at [email protected].
Privacy Policy
Please refer to our Privacy Policy to learn about how we use the information you give us, alternatively you can view the same information by navigating to the page https://www.resolutionlife.com.au/privacy.
