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CDC (cdc.com)

Senior Manager, People Operations

Posted Yesterday
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In-Office
2 Locations
Senior level
In-Office
2 Locations
Senior level
Lead People operations across Australia and New Zealand, enhance employee experience, oversee HRIS and compliance, and develop People policies.
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About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, including an expansion into WA, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are seeking a highly experienced Senior Manager, People Operations to lead and evolve our People service delivery across Australia and New Zealand. This is a pivotal role that will drive operational excellence, enhance employee experience, and support CDC’s continued growth through robust, compliant and innovative People practices.

Reporting directly to the Chief People Officer you will oversee the daily People operations of our People and Culture function from end to end and lead a high-performing agile team. You will ensure our People systems, policies, and processes are efficient, scalable, and aligned with CDC’s strategic goals. This role is instrumental in shaping the employee experience and supporting a workforce critical to Australia and New Zealand’s sovereign digital infrastructure.


Other responsibilities include:

  • Lead and manage People operations across multiple regions, ensuring consistent and high-quality service delivery
  • Oversee HRIS, onboarding, benefits administration, employee records, and compliance with employment legislation
  • Develop and refine People policies, procedures, and systems to drive efficiency and accuracy
  • Mentor and develop a team of People and Culture professionals, fostering a culture of high performance and continuous improvement
  • Act as a trusted advisor to managers and lead the business partnering practice.
  • An escalation point for complex employee relations matters
  • Drive initiatives to enhance employee engagement, wellbeing, and experience
  • Manage People and Culture projects including system upgrades, process automation, and change management
  • Monitor and analyse People metrics to identify trends and opportunities for improvement
  • Work closely with people managers and leaders to enhance their capabilities as well as ensuring that People Operations maintain a deep understanding of all parts of the business
  • Promote diversity and inclusion across the organisation
  • Ensure compliance with the Fair Work Act, privacy, and other relevant legislation
  • Manage external service providers and vendor relationships
  • Support performance management processes and employee relations frameworks
  • Manage the employee engagement framework
  • Actively look for innovation opportunities

About you:

You are a seasoned People and Culture professional with a passion for operational excellence and a track record of leading high-performing teams. You bring strategic insight, strong leadership, and a deep understanding of People practices, all while fostering a positive and inclusive workplace culture. You look for ways to innovate and enhance the employee experience.

  • Extensive experience in People operations with a proven track record in a People and Culture leadership role
  • Strong understanding of Australian employment law, People and Culture best practices, and technology platforms.
  • Demonstrated ability to lead, motivate, and develop high-performing teams
  • Excellent communication, negotiation, and stakeholder engagement skills
  • Strong analytical, problem-solving, and project management abilities
  • High level of integrity, discretion, and professionalism
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities

Essential:

Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

How to Apply:

If you are excited by the opportunity to shape the future of People operations in a leading sovereign data centre organisation, we would love to hear from you. Please submit your resume and cover letter by clicking here.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and we encourage everyone to bring their authentic selves to work.

Applications close on Sunday, 2 November 2025

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