Senior Manager Employee Communications, Strategy & Editorial

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down. 

About the role 
 

We’re seeking a Senior Manager Employee Communications Strategy & Editorial who will be responsible for devising, leading and executing Transurban’s employee communications strategy to support the company’s purpose, strategy and culture ambitions, and to support employee engagement.  You will advocate for employee interests that can be advanced through communications using audience insights, data and analytics with a track in strategic employee communications and management of communications ecosystems. 
 

You’ll join an innovative team, where you will lead across Transurban and Corporate Affairs & Legal. To be successful you will collaborate across the business to strengthen Transurban's reputation in the eyes of its people and to support a high performing and engaged workforce.  

As our Senior Manager , you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work. 

Day-to-day, you will: 

• Create the annual employee communications strategy to support delivery of leader, BU and employee communications to advance TU goals
• Create frameworks and the playbook for enterprise-wide employee communications, business unit communications and People Leader communications
• Devise and deliver an audience segmentation model to target and tailor communications content and channel preferences to the needs of our people. 
• Roll-out a supporting program for a refreshed tone of voice for employee communications
• Use data and insights to develop and deliver the employee communications strategy, and to drive ongoing content and channel performance improvement
• Lead editorial and content strategy for key ecosystem components
• Deliver content that attracts and engages employees to grow use of our channels

This role will suit someone with a curious mind and transferable skills and experiences, including: 

• Experience in a leadership role within corporate communications or corporate affairs or who has led and managed external news channels, bringing an understanding of audience-led, data-driven communications to engage readers and listeners
• Experience in leading editorial strategy across multiple channels to deliver audience improvements across usage, engagement and action 
• Experience in managing an ecosystem of channels and programs, each with their own objectives but which all need to work together
• Advanced advisory and campaign delivery to build confidence in organisational strategy and performance, optimism for an organisation’s future, trust in senior leaders and employee pride
• Experience in developing, delivering and overseeing content development and production across multi-media formats and channels as well as in live events
• Experience in leading and managing increased engagement in 2 way channels including improving sentiment
• Experience in social media community and issues management
• Experience in devising and launching major greenfield initiatives with measurable results (eg social media channels/platform, influencer programs, employee advocacy programs)
• Ability to develop and maintain strong working relationships with internal clients at all levels of the organisation, with Corporate Affairs and with key external stakeholders
• Proven experience project managing the delivery of multiple corporate relations communications projects simultaneously within high pressure environments 
• Proven experience in strategic planning aligned to key enterprise priorities and metrics 
• Proven experience in devising and delivering enterprise employee communications  
• Ability to manage and produce high quality content for a wide range of audiences 
• Solid understanding of production processes and ability to manage project budgets and timelines accordingly
• Ability to manage, direct and develop a team 
• Highly motivated, results oriented, passionate about building high performing teams and a skilled and capable collaborator

If you meet some of these requirements, but not all, we encourage you to submit your application. 

With a career at Transurban, you’ll enjoy a range of benefits, including:  

• A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year  
• 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
• Learning and development opportunities to support your career interests 
• Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more 
• Share offers and insurance benefits 
• Social activities, community give-back programs and paid volunteer days 

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.  
 

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns. 

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability.

Ready to help us keep cities moving? Apply today. 

Job Type:

Closing Date:

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location: