Senior Manager, eCommerce

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

Tech at Bunnings:

Behind our green sheds is one of Australia and New Zealand’s leading tech and digital teams. The aim is to make processes more efficient for team members and customers by utilizing the latest technology and developing solutions across various aspects of the business. This includes making it easier for customers to shop with us and simplifying the delivery process.

We continue to develop new solutions that create a seamless experience for customers, enhancing personalization and optimization across all touchpoints for both retail and trade customers. The focus is on building a stronger connection with customers and shaping the future of retail through innovative solutions.

What you’ll do

Reporting to the Head of eCommerce, and a team member of the Bunnings Digital Team, the Senior eCommerce Manager uses data insights to improve traffic, conversion, and customer experience. They will lead and enhance Bunnings' online store performance by developing and executing strategic plans.

In addition, you will:

• Collaborate with the Merchandise, Marketing, Technology and Digital teams to implement best practices in e-commerce and ensure alignment with overarching business objectives.
• Develop, monitor and report plans to deliver the financial objectives
• Merchandise the website in a way that makes it easy for customers to find what they’re looking for and discover new products
• Use web analytics data to identify opportunities to drive sales, and develop processes to identify missed opportunities for sales
• Influence and work with the Digital Marketing team to ensure that plans get executed as desired
• Develop a pipeline of prioritised enhancements to be built

Who we’re looking for

Our ideal candidate will be an experienced leader, who can guide and influence teams across multiple functions and has a strong technical understanding of how eCommerce platforms operate.

They will have exceptional interpersonal and communication skills with a track record of driving change and have a pragmatic approach to problem solving.

• Tertiary qualification in a relevant field
• Minimum 5 years’ experience in eCommerce or related field
• Proven experience in managing and scaling e-commerce operations
• Demonstrated leadership in guiding cross-functional teams
• In-depth understanding of e-commerce platforms, digital marketing, and emerging online retail trends
• Strong analytical acumen, proficient in leveraging data to inform strategic decisions

You’ll be part of a workplace where you’ll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at [email protected] and a member of the team will be in touch. 

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We’re a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

By joining our passionate and diverse team, you’ll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work. If you’re ready to roll up your sleeves and build something great together, apply today.

Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.