Senior Manager, Cyber Incident Response and Partner Management

A fantastic opportunity has presented itself for a Senior Manager – Cyber Incident Response & Partner Management, reporting to the General Manager – Cyber Security Practice where you will join the Cyber Security Practice (CSP) team.

This is a pivotal leadership role within nbn’s Cyber Security Practice, responsible for safeguarding the organisation’s digital assets, reputation, and operational continuity in the face of evolving cyber threats. You will set the strategic vision and operational direction for the enterprise-wide cyber incident response function, ensuring nbn is prepared to detect, respond to, and recover from a broad spectrum of cyber security incidents.
You will lead a high-performing incident response team, providing expert guidance and decisive leadership during high-pressure situations. This includes overseeing the development, implementation, and continuous improvement of incident response plans, playbooks, and technical processes to ensure rapid, coordinated, and compliant responses to incidents. You’ll ensure all incident response activities are executed with rigour, transparency, and in accordance with regulatory and legal requirements.
You will also be a key influencer and advisor to executive leadership, providing clear, actionable insights and recommendations on cyber threats, incident trends, and risk mitigation strategies. This role fosters a culture of continuous improvement, innovation, and resilience—championing the adoption of new technologies, methodologies, and best practices to ensure nbn remains at the forefront of cyber defence.
You will be accountable for developing and maintaining robust incident response plans, overseeing major incident investigations, and ensuring lessons learned are integrated into ongoing operations. You will also manage external partners to ensure they deliver to agreed service levels, compliance requirements, and support the organisation’s broader cyber security objectives.

If this sounds like the role for you, it’s likely that you have extensive experience in cyber incident response and crisis management, with a strong track record of leading high-performing teams in complex environments. You bring strategic thinking, operational excellence, and a collaborative leadership style. You’re confident managing external vendors and MSSPs, and you thrive in high-pressure situations where decisive action and clear communication are critical.
You’re passionate about innovation and resilience in cyber defence, and you’re committed to continuous improvement and capability uplift. You understand the importance of regulatory compliance and governance, and you’re comfortable engaging with executive stakeholders and external regulators.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please recommend us at the time of application (via [email protected]) and we will adjust to meet your needs.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity. Applications for this role will close at on the 30th of November 2025.