Senior Legal Counsel

See yourself in our team:

The Retail Banking Legal team provides high value, strategic legal assistance to CBA’s retail bank. 

The Retail Banking Legal team is part of CBA’s Customer Services Legal team and benefits from a strong legal support base, knowledge resources and a wealth of expertise from this large in-house division of the Bank.

We have 2 x full time Senior Legal Counsel opportunities available in Retail Banking Legal. 

Do work that matters:

We are looking for senior lawyers with extensive experience in the laws regulating the provision of financial services and credit (ideally with a retail focus).

You will provide strategic, practical legal advice and be a strong and effective communicator. You will play a key role in assisting CBA (including Bankwest and x15) to introduce initiatives and outcomes in a safe and customer-focussed way.

We are a team of highly skilled and collegiate lawyers supporting a range of different products and stakeholders with curiosity and humility. 

The work is varied and may include assisting with:

• general retail banking and financial services advice in relation to banking products with a focus on transaction and savings accounts, non-payment facilities, and distribution channels (including the CommBank app)

• advice in relation to consumer lending products including home loans, personal loans, credit cards, and buy now pay later products.

• CBA’s industry leading customer recognition and rewards program (CommBank Yello)

• contractual negotiations with third parties who provide services and benefits to our customers

• advising in relation to scam trends, complex customer complaints and remediation

• cutting edge product and service innovation and enhancements for retail customers, including by utilising new forms of technology such as AI

• regulatory matters including breach advices and responses to regulator requests, and regulatory change

• identifying opportunities to simplify relevant frameworks, policies and processes to optimise effectiveness and efficiency

• advising on key marketing campaigns

We’re interested in hearing from people who have:

• Tertiary qualifications in law and 10+ years relevant post admission / qualification experience

• Ideally at least 4 years’ experience in private practice with a focus on financial services and consumer credit laws. In-house experience in another financial institution (ideally in retail banking) is also highly desirable

• Excellent technical legal skills including the ability to quickly grasp and resolve issues in complex matters and a willingness to continue to grow and expand your expertise

• The ability to carefully consider, negotiate, and drive to completion complex legal issues

• The capacity to build excellent relationships with a range of stakeholders and the ability to clearly communicate complex issues into plain English and within short periods of time

• A team-oriented outlook, a “can do” attitude, integrity, sound judgment and humility

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Working at CommBank

Part-time candidates are welcome to apply as we are open to job-share arrangements. At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

Advertising End Date: 25/03/2025