Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.
Your Team:
The Financial Crime Operations team plays a critical role in protecting Colonial First State, our customers and clients from financial crime and fraud. The team is responsible for preventing, detecting and responding to financial crim risk while ensuring compliance with regulatory obligations. Working collaboratively across the business, the team provides specialist expertise, investigates potential financial crime activity, drives continuous improvement of risk management practices and helps strengthen our overall financial crime framework through industry insights, governance and operational excellence.
Your Responsibilities
- Review and investigate financial crim alerts and cases across the Customer Due Diligence (CDD) lifecycle, ensuring timely and accurate outcomes.
- Analyse customer activity, transactions and screening results to identify potential financial crim risk and determine appropriate action.
- Conduct initial, ongoing and enhanced customer due diligence (ICDD, OCDD and EDCC) in line with AML/CTF obligations and internal policies.
- Investigate and escalate unusual or suspicious customer activity, preparing high-quality recommendations and reports where required.
- Identify and report high-risk customers, sanctions matches and other watchlist alerts in accordance with regulatory requirements.
- Maintain accurate case records and documentation, ensuring all investigations meet quality standards and service level agreements.
- Collaborate with stakeholders across the business to support effective risk management and continuously improve financial crime processes.
- Contribute to a strong risk culture by ensuring compliance with AML/CTF legislation, regulatory requirements and internal policies.
Your Capability and Experience
- Proven Financial Crime Operation experience within financial services, with experience in wealth management highly regarded.
- Demonstrated expertise across Customer Due Diligence (CDD), transaction monitoring, customer screening and Enhanced Due Diligence (ECDD).
- Strong knowledge of AML/CTF legislation, sanctions, PEP obligations and financial crime typologies within a regulated environment.
- Experience using financial crime technology platforms, with demonstrated proficiency in the SAS financial Crime application essential.
- Proven ability to mentor and provide technical guidance to analysts while coordinating work in a fast-paced, complex environment.
- Strong stakeholder management skills, with the ability to build effective relationships and influence outcomes across multiple business areas.
- Excellent analytical, problem- solving and communication skills, with a focus on delivering high quality customer and business outcomes
- Relevant tertiary qualifications or industry certification (Such as CAMS) are highly regarded
What to Expect
At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:
- Access to CFS Employer Super, which offers an expansive investment menu and flexible insurance solutions
- Support with financial services, including discounts on home loans and daily bank accounts through our partnership with a leading financial institution
- Access to 24/7 confidential support covering safety, medical and mental health services
Additional leave day to celebrate your birthday
- Life Leave - 3 days per annum to focus on your wellbeing or celebrate a special event
- Exclusive discounts on retail, travel and entertainment
CFS Culture
At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.
Apply today and join us in helping Australians to achieve their financial freedom.
Please note, CFS requires all candidates to have full work rights in Australia.
Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.
This role is based in either Wurundjeri Woi Wurrung land (Melbourne) or Gadigal Land (Sydney)
Colonial First State Melbourne, Victoria, AUS Office
Melbourne, Australia



