Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations—from startups to Fortune 500 enterprises in 60+ countries—rely on Starburst for fast data access, seamless collaboration, and enterprise-grade governance on an open hybrid data lakehouse. Wherever data lives, Starburst unlocks its full potential, powering data and AI from development to deployment. By future-proofing data architecture, Starburst helps businesses fuel innovation with AI.
About the role
Starburst Enterprise Solution Architects are responsible for the successful customer adoption of our products. In this customer-facing and highly technical role, you will work directly with our customers to ensure their overall success with Starburst’s product offering. You will partner with field sales representatives to own the technical aspects of the sales cycle, customer evangelization, and qualification process, from discovery calls to closure. Responsibilities include demonstrations of Starburst capabilities, technical sales presentations, delivery of educational sessions and/or technical workshops, running proofs of value, providing guidance for migration from legacy platforms, and assistance with customers moving to production. Solutions Architects are Starburst experts who will provide technical leadership, data management, and analytics experience and consultation.
As a Solution Architect at Starburst you will:
- Grow and retain accounts
- Own the technical aspects of the sales cycle and work closely with sales representatives to drive customer projects to closure
- Shape prospect evaluation requirements, define success criteria, educate customers, and participate in the qualification process
- Define, scope, and execute customer proof of concept studies
- Be an expert in our products and services
- Design and build demos, presentations, reference architectures, and custom integrations
- Perform overall system and SQL performance tuning and migrations from legacy systems
- Act as the consultant and expert on architecture, deployment, and design discussions
- Act as the primary customer-facing technical resource during technology evaluations
- Act as the voice of the customer during internal product engineering discussions
- Collaborate with Engineering and Support teams for critical customer operational issues and questions
- Develop field best practices, how-to documents, and contribute to our internal knowledge base
- Have a willingness to travel to customers as needed
Some of the things we look for:
- Expertise or Experience in one or more of the following technical areas:
- Analytical and problem-solving skills
- ANSI SQL
- UNIX/Linux CLI interactions
- Data Warehouse usage and concepts
- Private/Public Cloud Deployments
- Big Data Technologies: Hadoop, distributed systems and storage
- Experience in customer-facing technical roles
- Experience in field sales/field consultant roles
- Strong presentation skills and an ability to respond dynamically to questions in real-time
- Excellent verbal and written communication skills
- Desire to work in a fast-paced startup environment with cutting-edge technologies
Where could this role be based?
- Sydney/Melbourne, Australia (Remote)
All-Stars have the opportunity and freedom to realize their true potential. By building alongside top talent, we’re empowered to take ownership of our careers and drive meaningful change. Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry – and the future.
Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment. This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more.
We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically.
Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state
or local laws.
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