Quantium is a world leader in data science and artificial intelligence. Established in Australia in 2002, Quantium is a global team of more than 1,200 people across 14 locations with a unique blend of capabilities across product and consulting services to help businesses unlock value from data and analytics. Quantium partners with the world's largest corporations to forge a better, more intelligent world.
Customer iQ is part of our Quantium Telstra team and sits at the heart of Telstra's Connected Future 30 strategy, delivering daily predictions of customer sentiment across prepaid, postpaid mobile, and fixed NBN. It has significant reach across the business — informing annual network investment decisions across Australia's largest mobile network and powering next best action served to 280+ retail stores and Telstra's call centres.
This Senior Data Scientist role is focused on putting Customer iQ's outputs to work — taking model predictions and turning them into data products and use cases the business can act on. You'll provide direction to the contributors around you and act as a trusted data science point of contact for both technical and non-technical partners. You'll also work alongside the BAU model build team, supporting them where needed.
What You'll Do- Putting the models to work: Take Customer iQ's outputs and turn them into data products and use cases that drive real decisions, shaping raw predictions into something that fits how the business works
- Solution design: Work with technical and non-technical stakeholders to build solutions that make model insights easy to understand and use
- Directing the work: Scope and shape work for the contributors on your team, set the pace, and keep things moving
- Stakeholder relationships: Build genuine, trusted relationships with people across the business, both technical and non-technical
- Data science SME: Act as the data science point of reference for the wider Customer iQ team, and support the model build team when needed
- Proficiency in Python and SQL
- A solid grasp of predictive modelling (e.g. GBM) — enough to work confidently with model outputs and support others in doing the same
- A track record of turning analytical outputs into data products or use cases that make a real difference
- The ability to explain technical concepts clearly to non-technical people
- Experience delivering data science work end-to-end
- Experience shaping work for others and helping less experienced people grow
- Move fast with care — we hustle with humility and heart, even under pressure
- Reach for remarkable — we respectfully challenge the status quo, with courage, passion, and discipline
- Share our superpowers — we recognise, value, and celebrate what makes each of us unique
- Balance tomorrow with today — we weigh short- and long-term trade-offs thoughtfully in our decision-making
- Drive for impact — we own the responsibility to deliver tangible value to our partners and clients
Working at Quantium will allow you to challenge your imagination. You will get to solve complex business problems using rigour, precision, and by asking great questions — but it also means you can think big, outside the box, and push your problem-solving skills to the max.
By joining the Quantium team, you'll get to:
- Forge your path: So many of our team have moved around different teams or offices. You'll be in the driver's seat, and we empower you to make your career your own.
- Find your kind: Embrace diversity and connect with your tribe — think foodies, dog lovers, readers, or runners.
- Make an impact: Leave your mark. Your contributions resonate, regardless of your role or rank.
On top of the Quantium experience, you will enjoy a range of great benefits that go beyond the ordinary, including:
- Flexible work arrangements: Achieve work-life balance at your own pace with hybrid and flexible work arrangements
- Global mobility: As we expand globally, there are lots of exciting opportunities to work abroad with Quantium
- Remote working: Embrace the opportunity to work outside of your assigned home location for up to 30 days every year (eligibility criteria apply).
Quantium’s recruitment process involves the collection and use of personal information, see our Candidate Data Collection Notice for more information. This provides information on how we collect, use & store your personal information, including potential disclosure to our majority shareholder, Woolworths Group Limited.
Quantium Melbourne, Victoria, AUS Office
Level 10, 271 Colins Street, Melbourne, VIC , Australia, 3000
