At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
Job DescriptionWe are seeking an experienced Senior D365 CE (Customer Engagement) Developer to play a key role in a major digital service transformation. This program focuses on delivering enhanced digital workflows, smoother technology integrations, and easier, more equitable access to services.
Operating within a high-volume public institution you will bridge the gap between complex enterprise systems and customer-facing digital touchpoints. This isn't just a back-end configuration role; it is a highly collaborative, technical position where your skills in front-end portals and enterprise integration will directly optimize customer engagement and improve everyday lives.
Key Responsibilities
CRM Development & Extension: Design, develop, and implement secure CRM solutions, custom plugins, APIs, and workflows based on business requirements. Customize fields, views, reports, and dashboards.
Power Pages & Front-End Architecture: Lead the development of user-facing components using Microsoft Power Apps Portals / Power Pages, building reusable front-end UI components that seamlessly integrate with back-end portals.
Advanced Web Engineering: Utilize a modern web toolkit (HTML, CSS, JavaScript, and Liquid Templates) alongside frameworks (e.g., React, Angular, or Vue.js) to build accessible and modern user interfaces.
Integration & Lifecycle Automation: Manage data pipelines, orchestrate Power Automate flows, and connect Power Portals with Dataverse, Dynamics 365, and external enterprise applications via RESTful/SOAP APIs and web services.
Optimization & Performance Monitoring: Maintain data quality standards, troubleshoot complex system bugs, run root-cause analysis, and execute environment optimization to maximize performance.
Collaboration & Documentation: Partner closely with business analysts, project managers, and stakeholders to prioritize requirements, participate in Agile sprint planning, and build comprehensive technical documentation.
Core Requirements:
Proven CRM Experience: Multiple years of dedicated experience as a CRM Developer, specifically building out large-scale ecosystems (e.g., Microsoft Dynamics 365 / Power Platform).
Power Pages Specialist: Multiple years of specialized experience developing front-end components within Microsoft Power Apps Portals/Pages, including heavy use of Liquid Templates and Power Automate Flows.
Full-Stack Competencies: Strong command of core development tools and languages, including JavaScript, .NET, SQL, HTML, and CSS.
Integration Fluency: Demonstrated experience with data migration, ETL techniques, REST/SOAP APIs, and connecting disparate enterprise data environments.
Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
Agencies:
We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
