Lead implementation projects for Vault Quality applications, manage communication with stakeholders, mentor team members, and ensure customer success. Drive best practices in quality management within the life sciences industry.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva Asia is seeking a Senior Consultant to join our rapidly expanding Professional Services team. The ideal candidate will have experience of Quality Management Systems and a knowledge of Quality business processes within regulated industries such as Consumer Products, F&B, Cosmetics or Chemicals.
As a Senior Consultant, you will utilise your industry knowledge and expertise to lead our project teams through successful implementations of our Vault Quality solution. You will be contributing firsthand towards transforming the way our customers collect, maintain, and distribute business critical processes and documentation. You will be encouraged to share your ideas and to work with other Veeva team members to innovate and refine our internal processes, collaborate with our Product Development team, and enhance our delivery model to meet the ever-changing needs of our customers and their industries.
What You’ll Do
- Lead implementation projects for QualityOne customers, focused on Vault Quality applications
- Conduct workshops, gather functional and technical requirements, design, configure and validate Vault solutions
- Be responsible for project management activities such as timeline and resource planning, leading cross-functional teams, and budget tracking & forecasting
- Manage communication between the project team, customer, partners and internal stakeholders
- Lead or contribute training sessions for customer teams once the solution is validated (typically train-the-trainer model)
- Work closely with customers’ business and IT stakeholders to design a solution that adheres to industry best practices and aligns to customer needs
- Mentor project team members and junior consultants across the global Professional Services organization
- Occasionally, contributes to customer presentations and statement of works to support our Services sales activities
- Ensure customer success from the beginning to the end of the engagement
- Continue to expand and develop industry knowledge to enhance our delivery model to meet the changing business needs of Veeva and our customers
- Provide insight and recommendations to improve our technology and work closely with our Product team to ensure the best solutions for our customers
Requirements
- 5+ years in Professional IT Services consulting experience including leading projects
- Experience working with Quality processes in a regulated industry
- Experience in configuration / architecture of Enterprise Software (TrackWise, MasterControl, Monday.com, SAP, ServiceNow, Workday, etc.)
- Driven and proactive professional with the capability to define and influence their own position, our solutions, and implementation strategies in a rapidly expanding setting
- Strong project management and delivery skills
- Excellent Level English skills – both verbal and written
- Flexibility to travel across the Asia region
- Based in Sydney or Melbourne and have the legal right to work
Nice to Have
- Direct experience with Veeva Cloud applications
- SaaS/Cloud implementation or Integrations with 3rd party and consulting experience, particularly in the Quality domain
- Experience with Pre-Sales activities
Perks & Benefits
- Competitive compensation including equity plan, perks and benefits
- Health & wellness programs
- Allocations for charitable giving program
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
Top Skills
Mastercontrol
Monday.Com
SAP
Servicenow
Trackwise
Vault Quality
Workday
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