CSAA Insurance Group
Senior Communications Specialist, Employee and Executive Communications - Remote
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Job Title
Senior Communications Specialist, Employee and Executive Communications - RemoteRequisition Number
R7203 Senior Communications Specialist, Employee and Executive Communications - Remote (Open)Location
Nevada - Home TeleworkersAdditional Locations
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 19 more}Job Information
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Senior Specialist, Employee and Executive Communications! Join us and support CSAA IG in achieving our goals.
Your Role:
We’re looking for a strategic, detail-oriented Senior Communications Specialist to join our team and help shape employee narratives across the company. In this role, you’ll play a key part in driving executive communications for our CEO, supporting organizational storytelling and vision development for departmental/senior leaders, and driving an enterprise-wide FAQ/Q&A strategy to help leaders stay ahead of employee sentiment and emerging questions. You’ll also serve as a generalist, jumping in where needed to support the Employee Communications Team with cross-functional communications, reviewing content, and helping keep our messaging sharp, timely, and aligned. This is a great opportunity for a strong communicator who thrives in a fast-paced environment, enjoys both executive and employee communications and working with a range of partners and priorities.
Your Work:
May be responsible for editing and coordinating multiple employee publications or communications vehicles targeted to companywide or divisional audiences.
Develops and maintains thorough understanding of business priorities, key business drivers, stakeholders, and new and ongoing initiatives within the company.
Partners closely with senior and executive leadership teams to remain current on challenges and opportunities affecting the company and its employees. Makes recommendations on how to best frame and position key issues through strategic communications counsel, supported by targeted communications tactics.
Develops targeted employee and stakeholder messages for initiatives, topics and issues, and uses these consistently across communication platforms.
Identifies and proposes new strategies for communicating effectively with diverse employee populations.
Develops and produces content for intranet, leadership emails, presentations and other collateral as needed.
Manages design, development and production of collateral to ensure they meet company brand identity standards.
Defines communications objectives and measures and monitors progress against those metrics accordingly.
Establishes and maintains collaborative relationships with representatives of all divisions.
Required Experience, Education and Skills:
Bachelor’s degree in journalism, communication, English or related field required.
6+ years of professional communication experience required.
What would make us excited about you?
Ability to understand an organization’s place and context, where it is, where it wants to be and how it proposes to get there.
Understands change management/organizational development skills and best practices.
Consults effectively and is capable of discussing business issues at all levels; shares knowledge and recommends appropriate communication strategies.
Able to advise managers and executives on the substance of their communications.
Able to identify and surface emerging issues.
Exercises sound judgment – awareness of context, able to identify issues before they surface, and confidence in perceptions.
Demonstrates ethical business and communication philosophy and practice.
Knowledge of publication technology.
Skill in organizing work and meeting deadlines.
Skill in the use of personal computers and related software applications.
Ability to work with and build effective relationships with partners at all levels in the organization
Anticipates potential consequences of communication and trends accurately.
Can maneuver through complex political situations effectively and quietly.
Understands corporate politics and is sensitive to how people and organizations function.
Able to think outside the communication function and apply the same standards of judgment to other business plans.
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
Travels as needed for role, including divisional / team meetings and other in-person meetings.
Fulfills business needs, which may include investing extra time, helping other teams, etc.
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
COMMIT to being there for our customers and employees.
CREATE a sense of purpose that serves the greater good through innovation.
Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
Must have authorization to work indefinitely in the US.
Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.
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