Commonwealth Bank
Senior Communications & Performance Lead – Enterprise Transformation
Senior Communications & Performance Lead – Enterprise Transformation
About the Role
We are seeking a strategic and customer-focused Senior Manager to join the Enterprise Transformation Program (ETP). This role combines leadership in performance uplift and deep expertise in communications, campaign execution, and training material development. The successful candidate will play a pivotal role in leading communications initiatives across the group and enabling transformation across our technology domains through performance insights.
Key Responsibilities
- Develop and execute internal communications strategies and campaigns that align Technology and Business stakeholders with the Enterprise Transformation program’s objectives
- Create and deliver engaging training materials and communications that support capability uplift that the program drives within and more broadly across the group
- Provide strategic counsel and insights to senior leaders/team members on communications, stakeholder engagement and capability uplift
- Partner with ETP Crews to ensure crew outcomes and metrics are aligned with the broader transformation roadmap and strategic planning
- Drive planning cycles, performance tracking, and reporting to enable data-driven decision-making and continuous improvement
- Ensure reporting, risks, issues and dependencies are all managed in line with our Strategic Planning Process and tooling
About You
You will bring a unique blend of strategic thinking, communications expertise, and agile delivery experience. You are a natural leader who thrives in dynamic environments and can influence stakeholders at all levels.
We are looking for someone who can demonstrate:
- Proven experience in corporate communications, public affairs, or campaign management within a large organisation.
- Strong background in Agile delivery, product ownership, or performance management.
- Exceptional written and verbal communication skills, with the ability to translate complex information into clear, engaging content.
- Experience in developing and delivering training materials and internal communications programs.
- Strategic and analytical mindset with the ability to interpret data and performance metrics to drive business outcomes.
- Proficiency in tools such as Jira, Planview, and AI platforms (e.g. Copilot) to support delivery and capability uplift.
- Strong stakeholder engagement and leadership skills, with the ability to coach and inspire teams.
- Comfort with working across multiple streams in a fast paced, dynamic, and collaborative environment
Why Join Us
This is a unique opportunity to shape the future of communications and performance within a high-impact transformation program. You will work alongside passionate professionals, contribute to meaningful change, and help build a customer-obsessed culture that delivers real value.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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