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Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Senior Solutions Engineer
Fastly is looking for a passionate and exceptional customer-focussed solutions engineer to be the primary technical contact and trusted advisor for Fastly customers, building long-term customer relationships with a foundation of proactive and thorough assistance. This role requires the technical expertise and the focus of client-driven communications to act as the primary contact for some of our largest and most critical clients. A Senior Solutions Engineer will have broad technical expertise, along with scripting/software development capabilities and an advanced understanding of networking protocols (HTTP, TCP).
- Proficiency in CDN and WAF technologies, including configuration, optimization, and troubleshooting.
- Strong knowledge of HTTP, web application technology, and API security best practices.
- Deep understanding of internet protocols (HTTP, HTTPS, DNS, TCP/IP) and web application security principles.
- Prior experience in Cybersecurity, Application Security, SaaS/Cloud or hybrid cloud deployments; Apache/NGINX/IIS or other web server platforms and associated Application server technologies and frameworks
- Experience with customer-facing technical consultant
- Experience with project management, including analyzing a project’s requirements, designing and documenting a solution, and delivering that to successful completion
- Experience in Varnish/VCL
- Experience in developing applications in Rust, Go, or Javascript
- Experience with scripting languages (e.g., Python, Bash) and automation tools.
- Written and deployed automated testing on top of continuous integration / continuous deployment systems
- Worked with infrastructure automation/configuration management systems
- Experience deploying and managing HTTP caching proxies (Application Delivery Controllers / Content Delivery Networks)
Must be fluent in English
While most duties will be performed during normal business hours, there is an occasional requirement for a flexible schedule as necessary based on customer needs.
We’ll be super impressed if you have experience in any of these:
Proficiency in one or more programming languages
Superior organizational and project management skills
Kubernetes Know-how. Kubernetes is now being used everywhere, and we always like to have more in-house knowledge
Knowledge of different Systems Config Management tools is very helpful
Any additional language skills
Work Hours
This position will require you to be available during core business hours, 9am - 6pm
Work Location(s) & Travel Requirements:
This position is open to the following preferred locations:
Pune, India
This position may require travel as required by your role or requested by your manager.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly?
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
