Allow us to introduce ourselves
Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions.
We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally.
Want to be a part of the Appinio movement? 🚀
Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here
Your mission as a (Senior) Client Relations Manager (Finance & Insurance) - DACH (m/f/d)
Appinio is looking for a highly driven and passionate (Senior) Client Relations Manager (Finance & Insurance) - DACH to join our team. In this role, you will be responsible for managing relationships with companies in the finance sector, including banks, insurances, fintechs, and VCs/PEs. You will showcase the potential of Appinio's capabilities and develop a mutually beneficial commercial framework with finance stakeholders.
What you’ll be doing
- You will represent Appinio to marketing and insights decision-makers within the finance & insurance vertical
- You will acquire new customers, identify their needs, and offer expert guidance on Appinio's agile Services and SaaS solutions
- You will scope and qualify client requirements for both new and existing projects
- You will act as the voice of our finance & insurance customers, staying attuned to their pain points, competition, and growth prospects
- You will build and maintain a robust professional network
- You will create partnership opportunities with finance & insurance customers to further strengthen Appinio’s positioning as a research partner.
- You will represent Appinio at Trade Fairs and Public Speaking events, expand your network, and leverage existing contacts to drive our business
- You will work closely with our Customer Success and Marketing Team to maximise growth opportunities
You will thrive in this role if
- You have experience and a network within the finance & insurance industry, coupled with a strong customer-centric mindset
- You understand how organisations in this sector operate (purchasing process, negotiation tactics, vendor listing etc.)
- You have experience in B2B sales
- You are native in German and fluent in English
- You have proficiency in working with CRM tools such as Salesforce or Hubspot
- You have an empathetic nature with a keen sense for understanding the needs of others
- You have an entrepreneurial mindset and consider yourself a problem-solver
- You are based in Germany (ideally in Hamburg)
What’s in it for you?
- Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take.
- Work-from-anywhere Policy - If you're based in the EU, you can work outside your country of residence for up to 180 days per year.
- All the hardware you need and your own MacBook
- If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space.
- If you are located in Germany or Spain, you will have access to a Subsidised Urban Sports Club membership.
- In case you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces.
Kind reminder: Please ensure that your application is submitted in English.
This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm.
Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
