Senior Business Manager

Our Opportunity:
Chewy is seeking a Senior Manager of Business Performance & Planning to join our Private Brands team. This role will be pivotal in translating business strategy into actionable plans and delivering strong performance outcomes across Chewy's proprietary consumables portfolio. This leader will drive insights and initiatives across assortment, pricing, customer experience, and P&L metrics, acting as a key cross-functional partner to Category Management, Finance, Marketing, and Site Experience teams.
This individual thrives in a fast-paced, highly analytical environment and is energized by solving complex problems that improve customer experience and business growth. The role reports into the Director or Private Brands, Consumables.
What You'll Do:

• Partner with leadership to develop long-range business strategies and annual operating plans for Private Brands in the consumables category.
• Own and analyze key business performance metrics such as sales, GM, ASP, CPU, and assortment penetration. Use insights to inform and optimize portfolio decisions.
• Drive forecasting, scenario planning, and financial modeling in partnership with Finance, using business and consumer insights to guide portfolio performance.
• Collaborate with cross-functional teams (Brand Management, Category Management, Site Merchandising, Marketing, R&D) to execute launch plans and performance improvement initiatives across evergreen and seasonal assortments.
• Identify underperformance across product, pricing, and customer funnel metrics; drive strategies to optimize performance.
• Create and manage business review materials, dashboards, and deep-dive analyses to guide portfolio decisions and leadership alignment.
• Support go-to-market strategy planning, including site merchandising, pricing strategy, and promotional input.
• Develop and mentor junior team members and foster cross-functional alignment around Private Brand strategic goals.

What You'll Need:

• 6-8+ years of experience in product management, business planning, strategy, category management, or similar functions at a leading retailer or CPG company.
• Strong analytical skills with proficiency in Excel (VLOOKUP, Pivot Tables, modeling); SQL or other analytical tools a plus.
• Demonstrated experience developing business strategies and turning data into actionable insights.
• Experience operating in or partnering with cross-functional teams across finance, marketing, merchandising, supply chain, and analytics.
• Strong communication and storytelling skills with the ability to synthesize insights for senior audiences.
• Track record of driving performance and influencing decision-making in a matrixed, high-growth environment.
• Bachelor's degree in Business, Economics, Marketing, or related field; MBA preferred.

Bonus:

• Experience in e-commerce or consumer product private brands.
• Familiarity with site analytics, funnel performance metrics, and digital retail execution.
• Passion for pets and improving the customer experience in pet care.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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