Senior Business Analyst

Full-time | Hybrid 2 days/week in our Melbourne CBD office.

Who is HammerTech?

As construction’s most trusted safety intelligence platform, HammerTech has a team focus where we build safer, smarter, better – together. Our workforce is committed to individual and team empowerment so that our innovative approach is sustained, the growth in our capability is continuous and we excel in enhancing safety within the construction industry.

Built for construction, HammerTech’s Safety Intelligence software was created to improve worker safety and solve efficiency challenges exacerbated by document management and form builder apps. Launched in 2013, HammerTech is now trusted by over 20,000 construction projects led by over 500+ of the best contractors like DPR Construction, Digital Realty, CRB, and Shawmut Design and Construction to make their job sites among the safest in the world.

Purpose

This Senior Business Analyst role sits within the Product function and is responsible for defining user stories, requirements, and scope for features and functionality within our SaaS platform. In this role, you will be responsible for scoping and communicating requirements from inception through to release. This includes working closely with the Product team to define requirements, collaborating with the UI/UX team to ensure the look and feel of new and existing features align with functional requirements, and coordinating competing priorities across engineering, product, and customer stakeholders. You will lead by example by producing high-quality documentation and ensuring timely, accurate communication of requirements, scope, functionality, and timelines to all relevant parties.

What You'll Bring

Experience & Abilities

• Tertiary qualifications in IT, Business Analysis, Software Engineering, or equivalent experience.
• 5+ years' experience as a Business Analyst or similar role, ideally in a B2B SaaS environment.
• Experience working across the SDLC using Agile methodologies.
• Experience in start-up or scale-up environments with competing priorities.
• Understanding of release management best practices.
• Experience with JIRA or similar issue and user story management tools.
• Experience with Productboard or similar product and backlog management tools.
  
  

• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills, with the ability to simplify complex concepts.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Ability to create clear, accurate documentation for technical and non-technical audiences.
• Knowledge of UML and business analysis artefacts, including process flows and sequence diagrams.
• Proactive, self-driven, and able to take initiative to achieve outcomes.

Responsibilities

• Clearly scoping, documenting and communicating functional requirements for new products and existing feature enhancements
• Considering edge-case scenarios and additional impacted functionality, and documenting behaviour
• Assisting the testing team with defining test cases and reviewing test plans to ensure that we achieve complete test coverage of all functional requirements and edge cases
• Collaborating with UI/UX to validate designs against functional requirements
• Working with the development team to create estimates on the effort required to develop a story
• Coordinating between development and product teams where compromises to scope or functionality are required due to technical and/or timing limitations
• Creating key documentation such as data dictionaries, process flow diagrams – to document the behaviour, specifications and other required artifacts for new and existing functionality
• Develop and maintain strong relationships with stakeholders at all levels, ensuring clear communication and alignment of project goals, as well as communication of status, risks, and issues
• Answering developer questions on a variety of topics including clarifying requirements, how to handle scenarios, technical trade-offs, expected behaviours
• Provide strategic insights and recommendations based on analysis to support business decision-making and drive continuous improvement
• Collaborating with Engineering to triage bugs and/or issues - where required
• Collaborate with the Release Manager in developing and maintaining release documentation, including release notes, deployment instructions, and rollback plans – where required

Benefits at HammerTech

You’ll benefit from our balanced work-life culture with perks including:

• Flexible WFH arrangements – we trust you!
• Full LinkedIn Learning licence, with professional development and career mapping opportunities
• Birthday leave
• Work anniversary and quarterly recognition rewards
• Paid parental leave
• Generous employee referral bonus program
• Team Tune-Up Workshops
• Monthly catered office lunches
• Regular social events (both virtual and in-person) and employer-funded travel
• Annual Town Hall and End-of-Year events
• Modern CBD office with a fully stocked kitchen, just a 5-minute walk from Flinders Street Station
• Opportunities to grow your career and make an impact quickly

HammerTech values diversity and believes that our strength comes from including the perspectives of all kinds of contributors. We encourage people from underrepresented communities to apply, including racial minorities, LGBTQIA+, and those with disabilities. Accommodations are available during all stages of the recruitment process — please let us know of any needs we may not have accommodated.