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Senior Business Analyst

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In-Office
Melbourne, Victoria, AUS
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Melbourne, Victoria, AUS

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Lead analysis of complex business problems, justify change with business cases, define and document requirements for process and system changes, recommend solutions, support solution design/testing/delivery, and develop detailed business and system specifications.

(i.e.,) is currently looking for a Senior Business Analyst (Contract) with an agile mindset. We are looking for someone who is experienced with working with a diverse network of people skilled at using the latest technology to address today’s biggest business challenges

About the opportunity

Reporting to the Director of Insights & Analysis, you will be responsible for gathering and translating client's business and system requirements into functional, and technical requirements. This contract position would suit someone with some decent digital experience, who has the ability to hit the ground running.  

  • Deliver to a defined roadmap 
  • Work with  different  stakeholders and 3rd party vendors to ensure all the requirements for the features are captured and delivered in a timely manner
  • Identify, map and track the changes required to the existing, new sitecore components and design systems 
  • Work with third party vendors to ensure requirements and dependencies on the backend systems  are built to specification
  • Translate requirements into accurate user stories, acceptance criteria and process flows;
  • Ensure the backlog is groomed and help the team to progress work through the backlog;
  • Communicate dependencies, issues or risks and plan to resolve throughout project delivery; 
  • Work with the Delivery lead  to lead and resolve competing client and stakeholder demands to deliver successful outcomes.

About You

The person who creates order from chaos. You are focused and organised and love solving complex business problems. You navigate layers of stakeholder inputs and cross functional communication calmly whilst always focusing on delivering business values.

  • Technical Acumen: You possess strong experience with content management systems ,  design language systems. And understanding of APIs and web services. Prior experience in headless technology and Sitecore is highly regarded.
  • Detail-Oriented & Analytical: You have a keen eye for detail, excelling at translating high-level concepts into precise user stories, acceptance criteria, and process flows. You don't miss a beat when it comes to mapping changes to technical components.
  • Exceptional Collaborator: You thrive in cross-functional settings, effortlessly engaging with diverse stakeholders and third-party vendors to ensure alignment and capture comprehensive requirements.
  • Strategic & Results-Driven: You're committed to delivering against a defined roadmap and have a proven track record of achieving successful outcomes even when faced with competing demands.
  • Proactive Problem-Solver: You anticipate challenges, actively communicate dependencies, issues, and risks, and consistently develop effective plans for their resolution.
  • Agile Mindset: You're experienced in agile methodologies, particularly with backlog grooming, and enjoy empowering teams to move work forward efficiently.
  • Influential Communicator: You can effectively manage expectations and negotiate solutions, helping to resolve competing client and stakeholder demands.
  • Growth Mindset - a love for learning and helping others learn. Having the ability and experience to ship quickly, iterate, and are always striving to improve

The Consultant We Value

We value talent who put our clients first - always - with humility, sharp intellect, and unwavering integrity. A servant leader at heart, they earn trust through action, respect privacy, and consistently leave things better than they found them. Fuelled by a growth mindset and lifelong learning, they adapt with intention and evolve through structured innovation. They listen deeply, share openly, align swiftly, and go boldly. Analytical and curious, they lead with initiative, form strong points of view rooted in insight and innovation, and have the courage to challenge the status quo for the better. This is the consultant who not only delivers, but inspires.

Why Us?

(i.e.,), the Innovation and Experience company is a full service product consultancy accelerating growth for some of Australia's most successful businesses (a sample is on our website - take a look for some recent work). (i.e.,) employs 60+ people working in cross functional teams to innovate and deliver outcomes powered by a product mindset, design thinking and Agile delivery.

Work flexibility and work-life balance are core values within our DNA, and central to our success in creating ‘one (i.e.,)’. Each team member has opportunities to work on unique and exciting projects while developing their skills and shaping their career.

Respectfully, we are not looking for any help from recruitment agencies with this role.
Applications will need to address your experience/skill across the key performance areas.


IE Melbourne, Victoria, AUS Office

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