We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
About you:
As an Account Manager in our Accountants Division, you'll be at the forefront of building strong customer relationships and driving business growth. You'll manage and grow our existing customer portfolio, creating opportunities to expand engagement through upselling, cross-selling, and new business development.
By delivering an exceptional customer experience, providing valuable insights, and acting as a trusted partner, you'll help customers achieve their goals while contributing to the team's revenue objectives. Your ability to build lasting relationships, identify growth opportunities, and deliver meaningful outcomes will be critical to our continued success.
Day-to-day, you will:
- Build trusted customer partnerships by proactively engaging with clients, understanding their challenges and growth goals, and identifying opportunities to deliver tailored solutions through upselling and cross-selling.
- Own and grow a portfolio of clients, guiding customers throughout their journey with Access Accountants and partnering closely with Customer Success to strengthen long-term relationships.
- Champion the value of Access Accountants solutions by clearly communicating product benefits, demonstrating how our full range of products and services addresses key business challenges, and showcasing the value proposition of each offering.
- Drive revenue growth and exceed sales targets through effective pipeline management, strong prioritization, accurate forecasting, and a focus on maximizing customer opportunities.
Your skills and experiences might also include:
- Previous experience in a B2B sales or account management in a SaaS environment (Accountants industry expertise is an advantage)
- Demonstrable knowledge of pipeline generation, deal execution and executive customer engagement.
- The ability to work on your own initiative or as part of a wider team.
- Excellent time management skills and an ability to prioritise a demanding workload.
- System Knowledge – CRM (Salesforce preferred); LinkedIn Sales Navigator
- A commitment to self-development and lifelong learning.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let’s make a difference together.
Love Work. Love Life. Be You.
The Access Group Melbourne, Victoria, AUS Office
Level 34, 2 Southbank Boulevard Melbourne, Melbourne, Australia, VIC 3000
