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Marsh McLennan

Senior Account Executive - FINPRO

Posted 12 Days Ago
Be an Early Applicant
4 Locations
Senior level
4 Locations
Senior level
The Senior Account Executive will manage small to medium accounts, ensure customer satisfaction, implement account retention strategies, and assist with claims. A strong understanding of insurance policies and laws is essential.
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Company:Marsh

Description:

We are seeking a talented individual to join our FINPRO Corporate practice team at Marsh. This role can be based in any of our capital city offices (Sydney, Melbourne, Brisbane, Adelaide or Perth). This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Senior Account Executive, you will implement Client First Principles across your portfolio of small to medium accounts, ensuring high-quality customer service and consistent attainment of revenue and expense budgets.

We will count on you to:

  • Consistently achieve agreed service standards.
  • Foster effective long-term relationships with key client decision makers and frequently monitor political, management, and other changes to preserve and protect these relationships.
  • Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met.
  • Implement successful account retention and defence strategies.
  • Maintain an awareness of all large and potentially complicated claim-related matters and assist claims colleagues in the negotiation of equitable claim settlements on behalf of clients.
  • Possess a thorough understanding of all major classes of financial lines policies offered to clients and keep abreast of all new technical and product developments.
  • Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker's Compensation, and other relevant legislation, keeping abreast of all new developments.

What you need to have:

  • Tier 1 qualified.
  • Demonstrated experience in insurance broking or underwriting.
  • Experience managing a large portfolio with volume of accounts.
  • Experience looking after commercial and corporate accounts.
  • Strong commercial acumen.
  • Excellent delivery of technical, administrative, and consulting support to internal and external clients.

What makes you stand out?

  • Positive attitude and desire to be part of a broader dynamic team.
  • Passion for financial lines policies and learning more about how we can support clients
  • Ability to service a large volume of clients in a professional and timely manner.
  • Ability to think outside the box and offer solutions to clients' needs.
  • Ability to thrive in a fast-paced environment.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

About MARSH

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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