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JPMorganChase

Securities Services - Product Manager, Investment Middle Office Services - Vice President, Australia

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Hybrid
Sydney, New South Wales
Senior level
Hybrid
Sydney, New South Wales
Senior level
The Product Manager will lead product innovation, manage the product lifecycle, and collaborate on strategy to exceed customer expectations in investment middle office services.
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Job Description
Job Summary
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in IMOS (Investment Middle Offices Services) , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Business Development: Respond to new deal activities, including crafting responses to Requests for Proposals (RFPs) to capture new business opportunities.
  • Strategic Planning: Assist in defining the global product strategy to align with company goals and market demands.
  • Product Roadmap: Drive the product roadmap by defining and implementing service offerings in response to evolving market trends, client requirements, geographical expansions, and regulatory changes. Collaborate with Product Development on roadmap development.
  • Marketing and Development: Collaborate on the creation of marketing materials and partner with Product Development to innovate and expand our product portfolio.
  • Risk Management: Assess and mitigate potential and open risks and issues within the business to ensure stability and compliance.
  • Decision Making: Act as an escalation point and decision-maker on client change agendas, ensuring that any service changes are understood, necessary, and beneficial to our platform.
  • Financial Oversight: Assist in managing the product's Profit & Loss (P&L)
  • Operational Excellence: Review and enhance the operating model and technology, collaborating with Operations and Technology teams to deliver a market-leading offering.
  • Training and Education: Develop and deliver training materials and educational programs to enhance broader team and stakeholder knowledge and skills.

Required qualifications, capabilities, and skills
  • Experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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