Lead the technical and operational performance of an enterprise SAP environment, including application support, Basis activities, monitoring, upgrades, integrations, incident and change management. Develop SAP operational roadmaps, improve stability and efficiency, manage vendors and service agreements, ensure compliance with cybersecurity and risk requirements, and lead the SAP Operations team. The role also requires strong stakeholder engagement, service management expertise, and continuous operational improvement.
At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there.
We’re looking for an experienced SAP Operations Lead to provide technical and operational leadership across an enterprise SAP environment. You’ll be responsible for ensuring SAP systems are stable, secure, reliable and continuously improving, while working closely with business and technology stakeholders to deliver effective and sustainable SAP services. This role will be based in Hobart or Melbourne - Hybrid.
RequirementsWhat You’ll Do
- Lead the technical and operational performance, governance and service delivery of the SAP environment.
- Oversee SAP application support, system performance, availability, resilience and integrations.
- Lead SAP Basis activities including upgrades, patching, transport management and system monitoring.
- Drive incident, problem and change management across SAP environments.
- Work with business stakeholders to prioritise issues, requirements and opportunities for improvement.
- Develop operational roadmaps covering SAP stability, lifecycle upgrades, capability uplift and optimisation.
- Ensure SAP operations align with cyber security, risk and compliance requirements.
- Manage third-party vendors, support contracts and service-level agreements.
- Identify opportunities for cost optimisation, automation, performance tuning and legacy system rationalisation.
- Lead and develop the SAP Operations team, establishing strong operational standards and support processes.
- Collaborate across Applications, Infrastructure, Cyber Security and business teams to deliver reliable SAP services.
- Significant experience supporting and operating enterprise SAP environments in a senior technical or functional role.
- Strong knowledge of SAP core modules, SAP interfaces and cloud technologies.
- Demonstrated technical leadership across SAP development, integration, security, controls and Basis.
- Experience leading SAP operations or IT service support teams.
- Strong understanding of ITIL-aligned service management practices.
- Experience managing third-party vendors and service providers.
- Strong stakeholder engagement, communication and influencing skills.
- Commercial acumen and the ability to balance business priorities with technical stability and risk.
- A demonstrated focus on continuous improvement, change and operational excellence.
- Tertiary qualification in IT or a related discipline, or equivalent experience.
- ITIL Foundation or equivalent service management experience is desirable.
Benefits
Why You'll Love Working Here:
Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
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What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
