Perform manual and automated Salesforce and POS testing across functional, integration, system, regression, and UAT scenarios. Create and execute test cases, validate retail transactions and integrations, document defects, verify database data with SQL, and maintain requirements traceability. Collaborate with developers, analysts, and product teams in Agile ceremonies while improving testing processes and documentation.
Job Description:
Test Analyst (QA) & Senior Test Analyst (SQA) – Salesforce Testing
Key Responsibilities
• Analyse business and functional requirements to create detailed and effective test cases
• Design, maintain, and execute manual and/or automated test scripts
• Identify, document, and track software defects using tools such as JIRA
• Perform various types of testing including functional, integration, system, regression, and support User Acceptance Testing (UAT)
• Test and validate Point of Sale (POS) systems, including transaction flows, pricing, promotions, payments, refunds, and integrations with upstream/downstream systems
• Collaborate closely with developers, Business Analysts, and product teams to clarify requirements and improve overall test coverage
• Participate in Agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives
• Ensure end-to-end traceability of test cases to business and functional requirements
• Contribute to continuous improvement of testing practices, processes, and documentation
Required Skills & Experience
• Solid understanding of the end-to-end Testing Life Cycle (STLC)
• Strong Retail domain experience, with hands-on exposure to Point of Sale (POS) applications and retail transaction systems
• Experience testing POS-related functionalities such as sales, returns, exchanges, discounts, loyalty programs, and payment integrations
• Experience with MS Power Apps in the Retail domain, including Timesheets, Allowances, Cash Discrepancies, Staff Management, and Staff Allocation
• Hands-on experience with test management and defect tracking tools such as PractiTest, JIRA, and ALM
• Strong analytical and problem-solving skills with attention to detail
• Working knowledge of SQL with the ability to validate and verify data at the database level
• Familiarity with Agile/Scrum methodologies and ways of working
• Excellent communication, stakeholder engagement, and documentation skills
• ISTQB certification (preferred)
• Salesforce Testing – mandatory
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