Sales Manager – SMB New Business (Melbourne-Based)
Who We Are:
Connecteam is a fast-growing global startup on a mission to revolutionize the work experience for the 80% of the global workforce that doesn’t sit behind a desk. Our all-in-one business management platform empowers thousands of businesses worldwide by simplifying the complexities of team management—so they can focus on what really matters: running and growing their business.
The Opportunity:
Following strong growth in our Australian APAC operations, we’re looking for a driven and entrepreneurial SMB Sales Manager to lead and scale our high-velocity inbound sales team in Melbourne. You’ll be hands-on in both managing the sales pipeline and coaching a team of Account Executives as we take our sales function to the next level.
This isn’t your typical sales leadership role—at Connecteam, you’ll play a key part in shaping the broader SMB business unit alongside Product, Marketing, Customer Success, and Data. If you're a builder at heart who thrives in fast-paced, collaborative environments, we want to hear from you.
What You’ll Do:
- Own the SMB sales pipeline: drive performance and manage a high volume of inbound deals from prospect to close. These are high quality, high intent inbound leads that with the right team and leadership, convert to paying customers more than 50% of the time.
- Lead and coach a team of Account Executives, supporting their development and success through performance management, mentoring, and strategic guidance.
- Define and implement sales methodologies, routines, and workflows—including BI dashboards—to drive team efficiency and results.
- Collaborate cross-functionally with Product, Marketing, CS, and Enablement to continuously improve the customer journey.
- Become a Connecteam product expert and help customers understand the value we deliver through consultative, value-led sales conversations.
- Contribute to team hiring, onboarding, and training as we continue to expand the SMB sales unit.
What We’re Looking For:
- 3+ years of B2B SaaS sales experience, ideally with international exposure.
- At least 1 year in a sales management or team lead role.
- Proven success in SMB sales environments with high-volume pipelines.
- Experience building or joining an early-stage sales team—bonus points for startup or hyper-growth experience.
- Strong leadership and communication skills with the ability to inspire and coach others.
- Comfortable using data to drive decisions and performance improvements.
- Highly collaborative and business-savvy with a positive, proactive mindset.
- Able to thrive in a fast-paced, dynamic environment.
- Based in Melbourne, with availability to work in our office at least 3 days a week.
- Experience in workforce management solutions, HR Tech or payroll solutions - a strong advantage.
Why Join Us?
At Connecteam, you'll get the rare opportunity to build and lead in a high-growth environment while making a meaningful impact on the daily lives of deskless workers across the globe. Our hiring process is fast, transparent, and focused on bringing the best talent into our team—quickly.
- We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
- We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
- We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
- We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family!
- Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.
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