Sales Operations Leader

Reporting to the Customer Development Head - COLES, this position is the Operational Lead supporting Account, Customer and Field to generate demand and deliver best in class execution with the fundamental goal of “right stock, right place, right time.”

The primary function of this role is to partner with our Field Team to execute account strategies in store. This will be achieved through collaborating with multiple teams providing insightful & accurate selling tools on time, tracking and measuring executions live in market and reviewing activations to ensure we are delivering results.

Further to this, you will use data to extract insights and action with account leads to deliver continuous improvements through a thorough understanding of the intricacies of how the customer operates. If you want Customer facing opportunities, thrive on internal collaboration, can leverage insights into action and drive team engagement then this role is for you.

What would be your key responsibilities? 

• Build mutual working relationships with the Field, Category, external partners and the rest of the Coles Account Team.

• Through Test and Learns, build best in class execution plans for the portfolio

• Influence trade plan reviewing End Plans, PDQs, OFD clusters.

• Periodic reporting, alignment, and detailed plan development.

• Work closely with the FLT and all members of the field team to ensure streamlined communication.

• Manage ad-hoc Field Requests and take responsibility for closing the loop to requests, questions and issues.

• Pro-actively ensure the field have the information from the Coles Account Team as required, and drive engagement.

What are we looking for? 

• The ability to problem solve issues in a timely manner

• Strong listening and approachability skills

• Strong analytical abilities

• Good communication & team building skills

• Good understanding of Excel and ability to analyse large volumes of disparate data

• Experience in an operationally focused role, working in and contributing to effective and high performing team cultures.

 What can you expect from Mars? 

• Work with over 140,000 like-minded and talented Associates, all guided by The Five Principles. 

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. 

• Best-in-class learning and development support from day one, including access to our in-house Mars University. 

• An industry competitive salary and benefits package, including company bonus. 

• At Mars Wrigley, take pride in your contribution in creating better moments for millions through our brands, to the way we source, make and market our products.  
   

Internal candidates:  This role is graded a T1, and candidates should discuss with their line manager prior to applying.  

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.