Sales Operations Lead

IN A NUTSHELL

We show up in over 1,500 retail doorways and across a broad mix of digital channels. That includes marketplaces like The Iconic and Amazon, and a growing network of wholesale, distribution and corporate partners. We operate in nine languages, and our reach continues to expand. As that reach grows, the systems behind the scenes need to scale with it. That’s where you come in.

Reporting to our Logistics & Sales Operations Manager, we’re looking for a Sales Operations Lead to bring structure and clarity to the way we manage content, tools and workflows across our sales channels. You’ll lead a small team and work closely with sales, digital, tech and data teams to keep things moving from product data and order management to customer onboarding and content launches. You’ll also play a key role in shaping and delivering cross-functional projects, helping others stay on track and focused on what matters most.

If you enjoy managing people and projects, find satisfaction in improving how things work, and want to be part of a team that values clear thinking and collaboration, this could be the role for you.

YOU COULD BE THE ONE, IF YOU…

• Have at least 3 years’ experience in operations across sales, digital channels, or marketplaces
• Bring at least 2 years’ experience leading a team, and are committed to growing as a people leader. You enjoy helping others stay focused, feeling supported, and on track
• Confidently run projects. You know how to break down work, set priorities, and keep things moving
• Work well across teams, bringing structure and clarity to collaborative projects
• Understand the world of marketplaces or wholesale (ideally both), and how content, processes, orders, and fulfilment connect
• Are organised and practical, with strong experience using tools like spreadsheets, Asana, Netsuite, or similar
• Have a knack for spotting inefficiencies, and enjoy building or improving processes to help teams work smarter
• Are comfortable having tough conversations when needed and are focused on solving problems and keeping momentum

IF YOU WERE HERE LAST MONTH YOU MIGHT HAVE… 

• Met with the team to discuss the current status of task assignments in Asana, identified potential bottlenecks, and collaborated to develop solutions that unblocked workflows and kept projects on track.
• Worked with the wholesale demand planner and sales operations coordinator to organise and track inventory needed for a key account PO, to ensure timely delivery by the order cancel date
• Create a project plan for a new marketplace we are launching on; including but not limited to resourcing, content creation process, etc.
• Worked with the Demand Planning team and Logistics Lead to build a process for reserving inventory for launch partners in a new product category.
• Coordinated with the Tech and Data team to set-up automatic product data feeds to nuorder, our B2B order management system
• Supported our expansion into a new Amazon country by onboarding a new translator alongside our Content Coordinator, and managing the process to ensure timely and accurate delivery of translated content.

LOCATION AND HOURS

This is a full-time role based in our Collingwood office, with an office-centric hybrid schedule. We expect four days in the office during the onboarding period, with increased flexibility over time.

WHY WORK FOR BELLROY?

At Bellroy, it takes a wonderfully diverse crew to make everything tick. We’re a close-knit group of thinkers and makers from over 25 different countries, each contributing unique skills to achieve our shared vision. We believe that embracing diverse backgrounds and perspectives is key to staying agile and resilient. So, even if your experience isn’t an exact match, but you feel you have something special to contribute, we’d love to hear from you.

Bellroy is committed to making our hiring process accessible to everyone, including individuals with disabilities. If you need reasonable accommodations at any stage, whether it's applying, interviewing, completing pre-employment testing, or otherwise participating in the selection process, please contact us at [email protected]. Include your full name, the best way to reach you, and the type of accommodation you need to support you throughout the application process. We’re here to help and ensure you have the best possible experience.

Bellroy’s mission is to inspire better ways to carry; use business as a force for good; and help the world – and our crew – flourish. We make great carry products that delight people in their everyday lives, while constantly innovating to improve the sustainability of our materials. We donate a portion of our revenue to some of the world’s most effective charities and are a certified B Corporation. We have carefully built our culture on radical effectiveness. Our credo is "smart people with good intentions who get shit done" (yes, really).