About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning are baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
The mission of the Sales Engineer (SE) at LogicMonitor is to drive technical excellence during the pre-sales process by clearly demonstrating the value of our platform to prospective customers. Acting as trusted advisors, SEs play a pivotal role in guiding prospects through their evaluation journey and establishing LogicMonitor’s capabilities as the solution to resolve their pains and meet their outcomes. In addition to supporting sales engagements, Sales Engineers are recognized as subject matter experts within the broader sales organization, working with various teams and departments to improve the LogicMonitor platform.
Here's a closer look at this key role:
- Lead live, tailored demonstrations that identify technical and business pain points, positioning LogicMonitor’s solutions to maximize customer value
- Design and execute hands-on POV/POC implementations, integrating LogicMonitor’s platform into complex hybrid infrastructures to validate business and technical value
- Act as a trusted advisor, working closely with personas in IT Admins, DevOps teams, and C-level executives to drive adoption.
- Partner with other LogicMonitor teams to align technical solutions with business needs, enhancing product adoption and sales enablement
- Develop technical playbooks and streamlined POV/POC execution strategies, enhancing consistency and reducing sales cycle inefficiencies.
- Influence product development by providing customer-driven feedback to Engineering and Product teams, shaping future features.
What You'll Need:
- Bachelor's Degree or other technical degree preferred
- 5+ years’ experience in System Administration or Sales Engineering role
- Ability to clearly and articulately translate technical and product positioning to both technical and non-technical users
- Experience communicating project requirements to executives and c-suite positions
- Able to establish and maintain strong relationships throughout the sales cycle
- Technical Skills to include experience in:
- Full-stack, hybrid administration including, but not limited to, virtualization, server, various networking vendors and types, storage, databases, etc.
- Cloud infrastructure administration in at least one of Azure, AWS, or GCP
- Datacenter best practices
- AI and AIOps
- ITSM and/or ticketing systems
- Automation and orchestration to help administration of the above
- Certifications of the above a plus
- DevOps a huge plus, especially scripting in Groovy, PowerShell, and/or Python
- Experience using AI tools to enhance productivity, innovation, or problem-solving.
- Experience in modern sales methodologies a huge plus
- Willingness to travel to customer onsites and conferences.
Residents of California, click Here to view our California Applicant Privacy Notice.
Anticipated Application Close Date: 8/1/2025
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-CB1 #LI-Hybrid #BI-HybridLogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
