The Sales Development Representative conducts outbound prospecting to generate qualified leads, follows up on inbound inquiries, and collaborates with sales teams to meet KPIs while using Salesforce and prospecting tools.
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Sales Development Representative to join our team. This is a remote opportunity based out of Australia.
Job Summary
The Sales Development Representative (SDR) for APAC creates qualified business opportunities through targeted outbound prospecting and timely inbound lead follow-up. This role is preferably based in Brisbane and partners closely with Regional Sales Managers, Sales, and Marketing to identify priority accounts, personalize outreach, and move qualified prospects into the sales process. The SDR reports to the Sr. Manager, Sales Development in Germany and uses Salesforce and prospecting tools to track activity, insights, and results in a primarily remote working environment.
Duties and Responsibilities
- Conduct targeted outbound prospecting across APAC to identify qualified sales opportunities.
- Respond to inbound leads within defined service levels and qualify or disqualify them against established criteria.
- Build and execute prospecting sequences across phone, email, social media, and other approved channels.
- Partner with Regional Sales Managers on account plans, territory priorities, messaging, and follow-up strategies.
- Meet business-defined KPIs, including activity volume, meetings, and sales-accepted opportunities.
- Maintain accurate and timely activity, lead, account, and opportunity data in Salesforce and related systems.
- Use prospecting automation tools to manage daily outreach, prioritize accounts, and track progress.
- Share market feedback, prospect insights, and common objections with Sales, Marketing, Product Management, and Product Marketing.
- Represent Imprivata at customer meetings, internal meetings, and industry events as needed.
- Other duties as assigned and required.
Required Qualifications
- Bachelor's degree preferred, or equivalent practical experience.
- 1-2 years of SDR, prospecting, or inside sales experience, ideally in B2B SaaS or healthcare technology sales.
- Fluent English required; Malay language skills are a plus.
- Highly motivated, self-directed, and able to manage daily priorities in a primarily remote environment.
- Strong written and verbal communication skills, with the ability to tailor outreach to different audiences.
- Experience using a CRM, preferably Salesforce, and sales engagement or prospecting tools
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Imprivata Melbourne, Victoria, AUS Office
Imprivata Australia Office
Level 19 / 644 Chapel St, Melbourne, Melbourne, Australia, VIC 3141
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