Sales Support Coordinator
Location: Doncaster
Be the engine behind our sales success.
Heidelberg Materials Australia looking for a highly organised and detail-focused Sales Coordinator to provide essential support to our Victorian Sales Team. This role ensures accurate data flow, pricing integrity, and timely reporting — enabling our Sales Managers (SMs), Regional Sales Managers (RSMs), and State Managers to focus on driving commercial performance.
If you enjoy working with systems, analysing data, and being the go-to support person in a fast-paced environment, this could be your next opportunity.
About the Role
As Sales Administrator, you will provide end-to-end sales administration and pricing support, maintain system integrity, and deliver reporting that drives action and accountability. You’ll work closely with internal stakeholders including TSMs, SMs, State Managers, National Sales & Marketing, Credit, Technical, Operations, and IT teams.
Strong internal relationships are critical to success in this role — you will be a trusted support partner to the sales leadership team.
Key Responsibilities
- Provide end-to-end sales administration support across systems, pricing, reporting, and stakeholder engagement to enable strong commercial performance
- Maintain accurate real-time transactional sales data and oversee regional sales and pricing master data integrity
- Support price increase processes, analyse product margins and discounts, and approve quotations within delegation authority
- Drive continuous improvement of system processes, compliance, and pricing models
- Deliver weekly wrap-ups of daily orders, monthly reporting and analysis, post-delivery summaries, lab billing administration, and billing investigations
- Build and maintain strong working relationships with TSMs, SMs, State Managers, and cross-functional teams (Sales, Credit, Technical, Operations, IT)
- Proactively communicate insights, issues, and required actions to key stakeholders
- Provide sales system training (1:1 and small group) as required
- Ensure compliance with OHS/WHS legislation, IRMS requirements, and support the company’s Zero Harm philosophy
What You’ll Bring
- 2+ years’ experience in sales administration
- Strong ERP system experience (SAP highly regarded)
- CRM system experience (preferred)
- Exceptional attention to detail
- Strong organisational and time management skills
- Ability to manage competing priorities in a dynamic environment
- Strong relationship-building and communication skills
- Intermediate Microsoft Word, Excel, PowerPoint and Outlook skills
- Confidence delivering system training
- High energy and productivity
- Passionate about accuracy, process improvement, and teamwork
- Reliable, accountable, and solutions-focused
Why Join Us?
- Be part of a collaborative, high-performing team in the construction industry.
- Work with experienced leaders who value precision, initiative, and continuous improvement.
- Contribute directly to data-driven sales success and process excellence.
- Gain exposure across multiple business functions with opportunities to grow and develop your career.
Our People
At Heidelberg Materials Australia, we are proud to be an equal opportunity employer. We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, those from culturally diverse backgrounds, and members of the LGBTQIA+ community.
