Sales & Account Manager - Wonde

Reports to: Head of School Sales & Partnerships

Location: Hybrid - Sydney CBD (2 days on-site)

Hours: 32hrs across a 4-day week (no salary sacrifice)

Wonde is an innovative and fast-growing, ed-tech scale-up whose mission is to deliver cutting-edge technologies to improve ways of working for the education sector.

Our goal is to ensure the focus is always on the learning outcomes for the students. We do this by transforming how school data is maintained, managed and accessed by third-party applications (apps) via our simple API platform.

We are trusted by over 30,000 schools globally for the security and reliability of their technology and data management. We're deeply committed to changing the lives of students, teachers, and parents, and we're looking for talented individuals to support our journey in driving better outcomes for the wider education sector 🌏

Are you a highly driven, results-oriented sales and account professional eager to make a significant impact in the education sector? 💪

As a Sales & Account Manager at Wonde, you'll play a pivotal role in driving growth through both new business acquisition and the strategic development of existing client relationships. This is an individual contributor role, meaning you'll directly own the entire customer lifecycle, from initial prospecting and product demonstrations, through to managing commercials and contracts, and then nurturing accounts for long-term success and growth. Your adaptability, professionalism, and ability to connect with diverse prospects and clients will be instrumental in achieving our exciting revenue and growth goals across the APAC region 🌱

As a Sales & Account Manager, you'll be instrumental in both identifying and securing new business, and ensuring the ongoing success and expansion of client accounts within the dynamic ed-tech industry. Your responsibilities will include:

New Business Development:

➡️ Build and Nurture a Robust Sales Pipeline: Proactively build, manage, and nurture a strong pipeline, ensuring consistent engagement with prospects through targeted outbound calls, campaigns, and strategic outreach.

➡️ Identify New Business Leads: Research and network with key organisations and decision-makers to uncover and cultivate fresh business opportunities.

➡️ Deliver Compelling Pitches: Present persuasive sales pitches and presentations, clearly communicating the unique value of Wonde’s solutions.

Consultative Account Management:

➡️ Seamless Client Onboarding & Relationship Nurturing: Ensure a smooth onboarding process for new clients and then provide ongoing, consultative support to nurture long-term, successful relationships.

➡️ Understand Client Needs & Drive Growth: Proactively map out client touch points and engage regularly to understand their evolving needs, identify opportunities to deepen engagement, and introduce additional Wonde products and solutions that provide further value.

➡️ Strategic Account Planning: Develop and execute account plans to maximise client satisfaction, retention, and the strategic expansion of Wonde's footprint within existing accounts.

Product Expertise & Market Insights:

➡️ Become a Product Expert: Develop comprehensive expertise in all Wonde products and the broader education landscape to effectively articulate our value proposition.

➡️ Drive Value-Based Conversations: Utilise a consultative approach to highlight the strategic advantage of our solutions and how they contribute directly to customers' overall business goals.

➡️ Stay Ahead of Market Trends: Continuously monitor ed-tech industry trends, leveraging insights to identify new business opportunities and adapt sales strategies to maintain a competitive advantage.

Collaboration & Reporting:

➡️ Forge Internal Partnerships: Establish strong working relationships with our technical, product, and broader teams, leveraging their specialised knowledge to create powerful sales synergies and ensure client success.

➡️ Boost Brand Awareness: Attend industry trade shows and conferences to build Wonde's brand awareness and generate new leads.

➡️ Report on Progress: Prepare and deliver detailed reports on sales pipeline, new business opportunities, and account health, consistently striving to exceed targets.

We're seeking a dynamic Sales & Account Manager who combines a hunter's drive with a farmer's dedication to client success. Here’s what you’ll bring:

• A strong track record of success in both new business development and consultative account management (ideally 3-5 years of experience, though we value impact over tenure).
• A proactive, adaptable approach with a strong ability to build genuine connections and engage effectively with diverse audiences, fostering long-term relationships.
• Skilled in managing sales activities and opportunities within CRM platforms (Salesforce highly desirable), ensuring organised and efficient pipeline and account management.
• Experience in SaaS sales and/or within the edtech sector is highly desirable.
• Outstanding communication and presentation skills, with the ability to articulate complex solutions in a clear, compelling, and consultative manner.
• Strong analytical thinking and a strategic mindset to identify market trends, understand client needs, and adapt strategies effectively for both new acquisitions and account growth.
• Ambition and initiative to drive change in a fast-moving sector, consistently seeking out new opportunities and ways to add value.
• A natural collaborator, working seamlessly with internal teams (technical, product, support) to achieve shared goals and ensure comprehensive client success.
• A passion for driving results, focusing on both achieving revenue growth targets and building robust, lasting client partnerships.
• A balanced approach to individual contribution and team success, ensuring we collectively achieve our common goals and celebrate achievements together.
• An enthusiastic and dynamic approach, consistently striving for achievement and inspiring others through your actions and positive attitud
• A self-starter mindset who demonstrates a proactive approach to their work, takes ownership, and isn’t afraid to ask questions or seek support when needed.

Wonde is much more than just a place to work. It is a place to grow, innovate, excel and learn. We have tech people, creative people and people people, all focused on providing a superior customer experience. 

We value, support and champion those we work with - promoting personal growth and happiness. We get that our success is dependent on the collective energy, intelligence and contributions of all our team members and we are committed to ensuring our work environment is the best it can be. 

We value your commitment and have worked hard to create adaptable and comprehensive benefits packages to suit individual needs, although you can expect the below as standard:

🗓️ 4 day working week 

✅ Flexible working schedule/work-from-home opportunities

🌴 Buying and selling holiday scheme

🏖️ Additional holiday for length of service 

🍱 Monthly team lunch (on us) 

🤗 Comprehensive well-being and benefits scheme

👶 Enhanced maternity, paternity and adoption benefits 

💰 Financial contribution to the set up of work-from-home environments 

💻 Use of new and leading technology in the form of Apple products 

🎉 Frequent company-funded social events

🎄 Office closure between Christmas & New Year 

📖 Access to continuous learning and development opportunities

💬 Comprehensive employee referral scheme 

👖 Casual Dress Code

Wonde is an equal-opportunity employer. We encourage interest from all candidates and do not discriminate against any non-merit factors. If you require any adjustments to the application or selection process please call or email us so we can ensure you have the correct support. careers@1800 064 506