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St Vincent's Health Australia

Revenue Officer

Posted 12 Days Ago
Be an Early Applicant
In-Office
Melbourne, Victoria, AUS
Junior
In-Office
Melbourne, Victoria, AUS
Junior
Process hospital patient claims per health fund contracts, liaise with funds, calculate and collect out-of-pocket costs, manage refunds and aged debt, provide revenue-related customer service, and ensure accurate claims administration.
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Job Description:

Join an Organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!
ABOUT YOUR NEW ROLE:
An exciting opportunity exists for an experienced and motivated Revenue Officer to join the Revenue Team at St Vincent's Health Australia- Private Division.

The Revenue Officer works as part of the revenue team and is responsible for processing all hospital patient claims in accordance with health fund contractual agreements. Liaising with health funds on claim processing and payments. Accurately calculating any out of pocket costs, informing the patient of these costs, collecting payments, and receipting. Collection of outstanding debt and the organisation of refunds for both patients and health funds. Providing excellent customer service to patients from a revenue perspective. 
This role will be full time, working 38 hours per week and will be pivotal in efficient and accurate execution of all hospital claims.
ABOUT YOU:
You are an organised and detail-oriented professional who enjoys working collaboratively and takes pride in delivering high-quality outcomes.
Your skills will include:

  • Previous experience in billing or accounts receivable within a private healthcare environment.
  • Demonstrated experience interpreting health fund contracts and billing rules.
  • Experience using Patient Administration Systems within a healthcare setting.
  • Knowledge of medical terminology.
  • Excellent attention to detail and accuracy.
  • Strong organisational skills with the ability to prioritise competing tasks.
  • Intermediate Microsoft Office skills, particularly Excel, Word and Outlook.
  • Excellent written and verbal communication skills.
  • The ability to work both independently and collaboratively within a team.
  • Experience in debt collection and managing aged debt (desirable).
  • Knowledge of Medicare billing rules and the private health insurance industry (desirable).

APPLY NOW!
If this is the role for you, please hit the APPLY button now! Your application must include:

  • Cover Letter
  • Resume

We are committed to equal employment opportunity, ethical practices, the principles of cultural diversity and promote a smoke free work environment.
St Vincent's Health Australia is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected].
REQUIREMENTS:
Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role.
Mater Hospital has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations.
HAVE A QUESTION AND WANT TO KNOW MORE:
If you would like to discuss this opportunity please contact:

Richa Rana on [email protected].

Closing Date:1 August 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

HQ

St Vincent's Health Australia Melbourne, Victoria, AUS Office

Melbourne, Australia

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