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As a Customer Support Specialist, you'll assist customers via phone, chat, and email, providing solutions to complex issues and ensuring outstanding service while meeting performance KPIs.
Make Your Mark
Cymulate’s Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously.
With world-class clients we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, we’re always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner, G2 and Glassdoor, our clients and employees have let us know what they love about us.
What you will do:
- Prospect new business opportunities into Mid-Market and enterprise accounts via cold call, email, field & marketing leads
- Accurately forecast revenue for the defined territory of South India
- Develop channel partner relationships, conduct account mapping, and participate in channel and field marketing events
- Call into accounts to identify opportunities, lead discovery calls, coordinate demonstrations, and negotiate deals to closed status
- Develop territory plan and work effectively with team members within the assigned territory, including marketing, channel, and Sales Engineers
- Consistently meet or exceed sales quota
- Accurately track opportunities in CRM (Salesforce)
What you will have:
- Competitive sales experience with at least 5-7 years selling offensive cyber security solutions or cyber security solutions is a MUST
- Demonstrated ability to run sales campaigns in a hunting and prospecting capacity
- Proven track record of consistently achieving quota in IT, cyber security, and/or SaaS solutions
- Excellent verbal and written communications skills
- Self-motivated, team player, and leads with integrity
- Knowledge of Salesforce and Outreach and sales engagement tools
Cymulate Melbourne, Victoria, AUS Office
Melbourne, Australia
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.



