As a Reference Data Analyst, you will manage account opening processes, enhancing operational excellence, resolving issues, and ensuring timely service. You'll need strong analytical skills and experience in the custody domain to support client success and process efficiency.
Job Description
Empower client success through meticulous query management, timely request fulfillment, and strategic process enhancement, ensuring unparalleled service standards and operational excellence.
As an Reference Data Analyst within the Client Account Service team at J.P. Morgan, you will be responsible for reviewing all custody account opening, maintenance, and closure related jobs. You will also work on internal and external projects related to the Custody space. This role requires flexibility with shifts and a strong focus on productivity and quality. Your ability to identify priority issues, work on deadlines, and coordinate with internal functions for prompt resolution will be key to your success in this role. . This role will require you to perform through checks and pay key attention to details. You will be interacting with multiple stakeholders internally and externally.
Job Responsibilities
Required qualifications, capabilities and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Empower client success through meticulous query management, timely request fulfillment, and strategic process enhancement, ensuring unparalleled service standards and operational excellence.
As an Reference Data Analyst within the Client Account Service team at J.P. Morgan, you will be responsible for reviewing all custody account opening, maintenance, and closure related jobs. You will also work on internal and external projects related to the Custody space. This role requires flexibility with shifts and a strong focus on productivity and quality. Your ability to identify priority issues, work on deadlines, and coordinate with internal functions for prompt resolution will be key to your success in this role. . This role will require you to perform through checks and pay key attention to details. You will be interacting with multiple stakeholders internally and externally.
Job Responsibilities
- Ensure allocated jobs are submitted in a timely manner with utmost quality.
- Identify issues and coordinate with relevant internal functions for prompt resolution of disputed points within set time-frame parameters.
- Collaborate with key partners in service delivery, client service, operations and technology to contribute towards the development of an efficient operating framework.
- Measure performance based on productivity and quality.
- Identify errors and guide junior staff.
- Produce good quality work, which is paramount to the candidate's success in the organization.
- Perform as a initiator of the jobs and a reviewer of other initiators.
Required qualifications, capabilities and skills
- Bachelor's Degree and/or Graduate Degree
- Knowledge of Custody is essential with at least 5 + years experience in custody domain)
- Strong research, analytical and comprehension skills, with ability to analyze large amounts of data
- Client focused with strong customer service skills (e.g. oral and written communication skills)
- Ability to multi-task and meet deadlines against a high-volume work schedule.
- Approach tasks with strong teamwork while also executing independently.
- Work to meet deadlines consistently.
- Organize tasks with strong organizational skills.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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