Project & Process Improvement Analyst

Work Location - Brisbane/Melbourne/ Sydney

As a Project & Process Improvement Analyst, you will play a crucial role in supporting the successful execution of projects and driving continuous improvement initiatives across the organization. You will work closely with process owners, business leaders and cross-functional teams to ensure projects are delivered effectively and efficiently, while also identifying opportunities to streamline processes and enhance overall performance. This role requires a proactive individual who is comfortable exploring ambiguity, asking insightful questions, and effectively communicating with stakeholders at all levels.

What you’ll do

• Act in the capacity of a project manager to support the planning, execution, and monitoring of projects, including developing timelines, building financial models, tracking progress, and managing risks.

• Independently manage smaller improvement initiatives or workstreams and research/discovery packages of work. 

• Assist in the identification and documentation of existing processes, highlighting areas for potential improvement.

• Contribute to the development and implementation of process improvement initiatives

• Gather and analyse data to identify trends, root causes of inefficiencies, and opportunities for optimisation.

• Facilitate communication and collaboration among project team members, stakeholders and project sponsors.

• Diligently track meeting minutes, decisions, and action items, ensuring timely circulation and follow-up.

• Prepare clear and concise presentation packs for business leaders and project sponsors, summarising progress, findings, and recommendations.

• Comfortably present information and updates in meetings and forums with business leaders and project sponsors.

• Follow up on action items and ensure accountability for assigned responsibilities.

• Document project outcomes, lessons learned, and updated processes.

• Proactively "pull on loose threads" by investigating inconsistencies, asking clarifying questions, and seeking to understand underlying issues.

• Present findings and recommendations clearly and concisely, both verbally and in writing.

What experience you need

• Bachelor's degree in a relevant field (e.g., Business Administration, Engineering, Operations Management).

• 0-3 years of experience in project support and process improvement

• Demonstrated ability to work autonomously and manage time effectively.

• Strong work ethic and a commitment to delivering high-quality results.

• Excellent organisational skills and meticulous attention to detail, particularly in documentation.

• Familiarity with project management principles and methodologies.

• Exposure to continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus.

• Strong analytical and problem-solving skills.

• Excellent written and verbal communication skills, with the ability to interact effectively with diverse teams.

• Demonstrated ability to take initiative, ask probing questions, and follow through on tasks.

• Proficiency in the Google Suite

What could set you apart

• Highly inquisitive and not afraid to ask "why".

• Strong sense of ownership and accountability.

• Excellent interpersonal skills and the ability to build rapport.

• Detail-oriented and organised.

• A proactive and self-motivated individual

What’s in it for you? 

At Equifax, we are on a mission to ensure that you have the support, resources and opportunities to Power Your Possible. Here are just a few ways we give back to our teams:

• Hybrid Work Model 

• Additional Leave Allocations + Public Holiday Swaps 

• Discounted Gym Memberships

• Discounted Private Health Cover (and discounted Pet Insurance if you want it!) 

• Employee Stock Purchase Plan 

• Career Development and Learning

• A Diverse and Inclusive Workplace and Environment 

• Wellbeing Resources

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