Company overview:
TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
Your Opportunity
At TraceLink, we’re building the world’s leading digital supply chain platform to help ensure every patient gets the medicines they need, safely and on time. We’re looking for a Senior Program Manager to lead and improve our end-to-end Product Development Lifecycle. You’ll partner with teams across Product, Engineering, Architecture, Operations, Security, and more to bring innovative cloud-based solutions from concept to release and beyond.
This role is about influence, collaboration, and execution. You’ll be at the center of complex programs, ensuring on-time, high-quality delivery while helping TraceLink scale globally.
What You’ll Do
Lead cross-functional planning, execution, and release management for enterprise software solutions.
Track and communicate project progress, risks, and dependencies to senior leadership.
Ensure predictable, high-quality releases by coordinating across Product, Engineering, UX, Cloud Operations, and other teams.
Identify and mitigate risks, improve processes, and implement strategies for faster and safer delivery.
Document and standardize best practices while coaching teams on adoption.
Build strong relationships with stakeholders to align priorities and deliver measurable business value.
What We’re Looking For
Bachelor’s degree in Business, Engineering, IT, or related field.
5+ years of program management experience in a technical environment.
Strong understanding of SDLC, agile and traditional methods, and enterprise software delivery.
Proven ability to lead large, complex programs from inception through rollout.
Excellent communication, documentation, and presentation skills.
Strong problem-solving mindset and ability to balance structure with agility in a fast-paced environment.
Leadership Attributes
Execution: Delivers results under pressure, removes obstacles, and drives measurable outcomes.
Emotional Intelligence: Builds motivated, engaged teams and fosters collaboration across a global matrix.
Critical Thinking: Applies systems thinking and disciplined approaches to solve problems and scale processes.
Preferred Skills
PMP or Agile certification.
Familiarity with Atlassian tools (Jira, Confluence).
Experience with GxP in life sciences.
Working knowledge of modern software platforms.
At TraceLink, you’ll be part of a mission-driven team tackling one of the biggest challenges in healthcare: eliminating counterfeit drugs and strengthening the supply chain. If you’re motivated by impact and thrive in a collaborative, high-growth environment, we’d love to talk.
Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].
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