Project Administrator

Job Title: Project Administrator

Company: Inlogik

Location: Hawthorn (Hawthorn Station) - Hybrid

Benefits: Competitive Market Rate

• Hybrid – only 2 days in office + flexible start and finish hours
• Paid Parental Leave, Birthday Leave, Volunteer Leave
• Awards, Training, Employee referral Bonus, and much more

About Inlogik

At Inlogik, we’re a global leader in Corporate Credit Card and Expense Management solutions, empowering businesses across 30+ countries. Our innovative products drive efficiency and transparency, transforming how organisations manage their finances.

The Project Administrator will support our Project Managers and assist in the delivery of new client implementations as well as amendments to existing client systems.

Key Responsibilities 

• Provide initial contact point for all ExpenseMe clients once the contract is signed and commence project by ensuring the client’s data feed request with the bank is underway.
• Conduct client activation session for Lite implementations.
• Produce a project schedule reflective of the implementation/project scope and tasks.
• Assist the nominated BA in scoping the client's installation build. Gain a clear understanding of client business workflow and requirements and manage the flow of this information to the Inlogik BA/Development Team.
• Undertake manual configuration in preparation for final delivery of system.
• Manage delivery of client Work Orders through to client acceptance & ensure the invoice(s) for the Work Order correctly flagged for billing.
• Conduct customer system administrator and end-user train-the-trainer training sessions.
• Monitor allocated projects via the project portal & provide input into improved Project Management business practices at Inlogik.
• Pro-actively monitor Issue Management System (IMS) & Jira as part of day-to-day activities.  Both of these systems are used for issue tracking system for both new services work and implementation support issues.
• Manage file & document transfer between Inlogik & Clients to assist in management client delivery and issue rectification. Specifically, this may include making additional documents and files available via SFTP for partners and/or clients.

About you

• Relevant degree in Business Studies, Project Management or Computer science (or similar).
  
• Proven ability to multi-task and manage multiple client projects at a time while paying strict attention to detail
• Confident and able to communicate to all levels within the business.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Excellent emotional intelligence and active listening skills.
• Natural ability to navigate a steep learning curve in a fast-paced environment.
• Knowledge and understanding with either Financial, Accounting or Expense Management.
• Strong analytical and technical skills.

How to apply  

If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity.

Inlogik, a Diversity Council Australia member, is committed to diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. Feel free to apply now or if you need assistance to participate in our application process, please get in touch.