Global Order Fulfillment - Global Operations
The Systems Planning organization within Global Order Fulfillment is at the center of Lam’s ability to deliver predictable, scalable, and responsive operations. By bringing together planning, manufacturing, supply chain, and logistics, Systems Planning ensures that customer demand is translated into clear, executable outcomes across the global factory network.
The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.
The Kinaxis Subject Matter Expert (SME) serves as the primary business owner and single point of contact (SPOC) for all Kinaxis-related activities supporting the Factory Production Planning (FPP) organization. This role is responsible for driving system adoption, process optimization, break-fix resolution, and continuous improvement initiatives that enhance planning effectiveness, data integrity, decision quality, and overall business performance.
Acting as the liaison between Planning, Digital Transformation (DT), IT, and Kinaxis support teams, the SME ensures Kinaxis capabilities align with evolving business requirements and support the delivery of reliable, executable production plans across the global factory network. The role provides leadership in identifying system gaps, prioritizing enhancement opportunities, managing issue resolution, and enabling planners to maximize the value of the Kinaxis platform.
In this role, you will serve as the Kinaxis SME for Factory Production Planning, maximizing the value of the Kinaxis platform through system support, continuous improvement, business-driven reporting and analytics, and cross-functional partnership by:
- Serve as the FPP Kinaxis Subject Matter Expert (SME) and Single Point of Contact (SPOC), providing business ownership, support, and guidance for all Kinaxis-related activities.
- Own the intake, prioritization, communication, and resolution of Kinaxis break-fix issues, partnering with DT, IT, and Kinaxis teams to drive timely resolution and minimize operational disruption.
- Lead continuous improvement (CIP) initiatives by identifying, prioritizing, and implementing system enhancements that improve planning quality, automation, efficiency, and user experience.
- Develop, maintain, and enhance Kinaxis reporting and analytics that enable business decision-making, including reports and dashboards for SRF changes, capacity gaps, available-to-promise (ATP), next available slot, schedule adherence, and planning performance.
- Gather and translate business requirements into system solutions, managing the Kinaxis enhancement backlog and ensuring planning processes, business rules, and data are accurately represented within the platform.
- Coordinate testing, validation, training, and deployment of new capabilities while partnering across Planning, Supply Chain, Manufacturing, and DT teams to maximize the value of Kinaxis and support predictable planning outcomes.
- Strategic and analytical thinker with strong business acumen and attention to detail.
- Data-driven decision maker with strong problem-solving and critical-thinking skills.
- Effective communicator and collaborator who influences and aligns stakeholders across functions and regions.
- Demonstrates a high level of ownership, accountability, and commitment to execution excellence.
- Adaptable and resilient in a fast-paced environment with changing priorities and competing demands.
- Passionate about continuous improvement, standardization, and building scalable planning processes.
- Bachelor's degree in Supply Chain, Operations, Engineering, Business, Information Systems, or related field.
- 5+ years of experience in production planning, supply chain planning, manufacturing operations, or related disciplines.
- Demonstrated experience with Kinaxis RapidResponse or equivalent advanced planning systems.
- Strong understanding of production planning, capacity planning, scheduling, MRP, and S&OP processes.
- Experience translating business requirements into system solutions.
- Proven project management and stakeholder management capabilities.
- Strong analytical, problem-solving, and process improvement skills.
- Experience supporting enterprise system implementations and continuous improvement initiatives.
- APICS / ASCM CPIM or CSCP certification preferred
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
.png)
