If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.
We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.
The Program Delivery Manager is responsible for managing projects related to Automation & Software implementation and providing support to clients as an account manager. The individual in this role will work closely with clients to understand their requirements, manage project timelines, and ensure successful delivery of our automation solutions. This position is open for Australian Citizens and or residents only.
What a day in the life looks like:
Acting as the central liaison between the Client and the Supplier’s deliver teams, ensuring that all communications are clear, timely and productive
Leading end-to-end project delivery by overseeing all workstreams within the program to ensure alignment with the agreed scope, timelines and quality standards
Building and maintaining strong relationships with Client stakeholders, proactively addressing concerns and managing expectations whilst aligning cross functional teams.
Developing and maintaining the program roadmap and scope, tracking progress and deliverables against milestones and ensuring schedules and milestones are completed on schedule.
Identifying, assessing and escalating risks or issues promptly and working with relevant stakeholders to develop mitigation or resolution plans
Driving accountability and optimising capacity by coordinating internal teams to ensure adequate resourcing and skill alignment for project needs
Ensuring all deliverables meet quality standards, adhere to contractual or regulatory requirements and the proper systems are established for reporting and transparency for both internal and external stakeholders
Gathering feedback and recommending improvements to enhance future delivery whilst managing change to scope, schedule and budget and maintain consistency
What You Bring to the Team:
10+ years of experience in project and account management, within the supply chain and WMS industry.
Proven ability to manage complex, cross functional projects with multiple stakeholders and project streams and leading complex software implementations exceeding $1M in value.
Strong communication, interpersonal, and relationship-building skills.
Skilled in project management methodologies; PRINCE2, SCRUM, or Agile certifications preferred.
Strong analytical, problem-solving, and multitasking abilities in fast-paced environments.
What we do for you:
You will be working in fast-paced and dynamic environment, with international clients and colleagues
Attractive compensation with participation in company success
Extensive opportunities for remote work and home office arrangements along with flexible working time models
Numerous training and development opportunities, including programs offered by our ACADEMY
You will have a fun, casual, and flexible work environment
We have a full-time position available for a Program Manager in our Supply Chain Execution business unit. The Program Manager is responsible for the overall success of partner projects. Project success will be achieved through resource planning, scheduling, partner and customer relationships and solid decision making. This role not only maintains customer relationships, but also manages and mentors partner team members to achieve project success.
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Why join us?
At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.
We believe the future is better when supply chains work better.
We are an equal-opportunity employer and committed to inclusion in the workplace.
At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.
All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at [email protected]
Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
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