Product Owner - Subscription Management

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. 

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.  

1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
5. We Live by Our Values - we role model our values 100% of the time
6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

We're on the lookout for a standout Product Owner to complement our existing team and fulfil our product strategy. This role will see you join a progressive company at the forefront of HR, Payroll, Recruitment, Onboarding, Benefits, Employee Engagement & Performance technologies, with the opportunity to grow and develop with us. You will be an integral part of our Product team consisting of Designers, Engineers and Product experts to deliver our product strategy that is aligned to our company vision.

This is a hands-on, delivery-focused role, ideal for a mid-level PO with strong execution skills and experience collaborating closely with internal stakeholders. You’ll shape and deliver the first iteration of a subscription management system that lays the groundwork for growth, compliance, and a great customer experience.

As a Product Owner, you’ll:

• Own all aspects of product delivery from and discovery to go-live and into future iterations..
• Translate business goals (eg plan flexibility, billing automation, entitlement enforcement) into clear epics and user stories.
• Championing cross functional collaboration with stakeholders across Product, Engineering, Finance, and Support to define scope, workflows, and dependencies.
• Work closely with engineers to scope technical approaches and iterate quickly on early builds.
• Build and nurture early-stage feedback loops from internal users.
• Document business rules and edge cases related to billing, upgrades/downgrades, and proration logic.
• Support transition from initial launch to scale by identifying post-launch gaps, tech debt, and growth opportunities.

• 2-4 years of experience as a Product Owner or Product Manager in a SaaS or platform business.

• A builder’s mindset - demonstrated experience delivering a first release or greenfield product from scratch.

• Understanding of subscription models, billing workflows, or customer lifecycle management is a bonus.

• Pragmatic delivery - able to balance speed with quality; you’re comfortable scoping for first release and iterating post-launch.

• Excellent communicator who can align stakeholders and bring clarity to complex systems.

• Collaborative spirit - comfortable working in cross-functional teams with Engineering, Finance, Legal, and Customer Support.

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means:

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs 
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies 
• You’ll also have access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities 

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Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.