Product Owner, AI Integration & Enablement
Reports to: VP, Product
Experience: 7+ years, with demonstrated tenure as a Digital Product Owner
About the Role
We're seeking a Product Owner who has already transformed how they work with AI—and can now help an entire Product organization do the same. This is a horizontal role that sits at the intersection of product delivery excellence and AI enablement, with a dual mandate: shaping how we bring AI capabilities to our customers, and fundamentally shifting how our Product Managers leverage AI in their own craft. You won't be building models or fine-tuning algorithms. You'll be the practitioner who demonstrates what's possible when AI is woven into the daily rhythm of product work—from synthesizing customer research to drafting requirements to pressure-testing regulatory implications. Your credibility will come from doing, not just advising.
What You'll Do:
AI in Our Products Partner with product teams to identify high-value opportunities for AI integration across consumer banking products and digital experiences.
- Serve as the connective tissue between business stakeholders and our internal ML/AI engineering team, translating customer needs into technical requirements and vice versa
- Develop and maintain a point of view on responsible AI deployment in regulated financial services, including implications for fair lending, privacy, model risk management, and consumer protection
- Create frameworks for evaluating build-vs-buy decisions and vendor capabilities in the AI space Internal: AI for Product Delivery Demonstrate and evangelize AI-assisted approaches across the product development lifecycle: market research, voice-of-customer analysis, requirements elicitation, experience design, competitive intelligence, and regulatory impact assessment
- Build reusable playbooks, prompts, and workflows that Product Managers can adopt immediately
- Lead hands-on enablement sessions that move beyond theory into practical application Establish lightweight governance for internal AI tool usage that satisfies Legal, Risk, and Compliance without creating unnecessary friction
- Track and communicate productivity gains and quality improvements to build organizational momentum Cross-Functional Partnership Interface regularly with the Bank's ML/AI team to stay current on capabilities, constraints, and the internal technology roadmap Collaborate with Legal, Risk, and Compliance to navigate the regulatory landscape for both customer-facing AI and internal decision-support tools
- Work with Technology and Information Security teams on data handling, approved tooling, and appropriate use policies
Why Join Capco
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Partner with senior stakeholders and global teams on impactful financial initiatives
- Access continuous learning, training, and professional development opportunities
- Contribute to operational excellence in a growing, global organization
- Help shape the financial integrity and future growth of the business
We offer a competitive, people-first benefits package designed to support every aspect of your life:
- Medical, dental, and vision coverage
- 401(k) with company match
- Generous paid time off and company holidays
- Paid parental leave and family support programs
- Learning and professional development support
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
