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Pepperstone

Product Manager- Payments

Reposted 5 Hours Ago
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In-Office
2 Locations
Mid level
In-Office
2 Locations
Mid level
Lead the global payments strategy, enhancing customer experiences, optimizing payment flows, and managing cross-functional collaboration for Pepperstone's payments systems.
The summary above was generated by AI

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade. 
We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 550+ team currently across 11 locations and 9 time zones. 

The Role

As Product Lead – Payments at Pepperstone, you will play a critical leadership role in shaping and executing our global payments strategy. This is more than just a product role — it’s a strategic opportunity to lead the transformation of our payments ecosystem and deliver frictionless, scalable, and secure payment experiences across international markets.

Pepperstone is globally recognised for delivering award-winning digital experiences that put customers first. As a senior member of our Product team, you will be responsible for driving the vision, roadmap, and execution for our payments infrastructure. This includes managing the complexity of integrating with a broad network of international Payment Service Providers (PSPs), optimising payment flows for speed and cost, and enabling seamless funding and withdrawal experiences for clients worldwide.

You’ll work cross-functionally with Engineering, Compliance, Finance, Operations, and Customer teams, ensuring that our payments platform supports both regulatory obligations and evolving customer needs. You will be at the forefront of scaling Pepperstone’s financial infrastructure as we grow into new markets, lead new payment innovations, and continue building trust through reliable and secure transactions.

This role is based in either Cyprus or Hungary, working from our local offices.

Your day-day responsibilities include but not limited to:

  • Leading the way in creating a comprehensive global payment capabilities roadmap, taking into account every step of the process
  • Enhancing customer experiences by taking charge of the entire payment customer journey, ensuring a payment solution that consistently boosts conversion rates
  • Understanding demands and skillfully prioritizing both short-term and long-term initiatives in close collaboration with business, design, and technology partners
  • Conduct competitive analysis across traditional and crypto payment landscapes to identify enhancement opportunities and drive payment innovation. 
  • Identify customer pain points through direct interactions with traders, staff, and cross-functional teams.
  • Collaborate with business, design, technology, and compliance teams to strategically prioritise initiatives spanning traditional finance and digital asset solutions. 
  • Defining and tracking key product performance indicators, finding opportunities for enhancement, and strengthening the product's effectiveness
  • Becoming a prominent presence in the payments community, continuously exploring innovative market solutions to bolster Pepperstone's expertise
  • Working closely with portfolio and engineering teams to ensure smooth alignment and accurate development of necessary features
  • Taking the initiative in crafting successful Go-To-Market strategies and preparing sales, support, and marketing teams to successfully launch new payment products

About you

  • Seasoned Product Management Professional possessing a relevant tertiary degree and a solid 6-year track record in product management
  • Practical experience in conceptualizing, leading, and building global payment systems common to financial services / CFD brokerages, coupled with a profound understanding of risk management facets like Anti-Money Laundering (AML), fraud mitigation, and other related considerations tied to diverse payment methods
  • Equipped with tools that enable to design of effective roadmaps for conveying vision, tech-savviness allows the creation of prototypes that transform ideas into tangible concepts
  • Established connections with Payment Service Providers provide valuable leverage, allowing you to swiftly enhance Pepperstone's payment offerings
  • Proficiency in managing stakeholders is evident, ensuring smooth communication and collaboration across various departments and geographies
  • Demonstrated ability to identify customer pain points through direct interactions with customers, frontline staff, UX/Design experts, and other cross-functional peers highlights your customer-focused approach
  • Excellent in succinctly articulating the product strategy, ensuring seamless alignment between the strategic vision and the execution phase involving delivery and engineering teams
  • Ability to thrive in a dynamic and fast-paced work environment with changing priorities and tight timelines

Why you will enjoy working with us

  • Competitive salary structure including company bonus scheme
  • Genuinely collaborative and friendly culture
  • Flexible and hybrid working
  • Remote working option - work from anywhere for up to 6 weeks per year
  • Ongoing personal development & learning opportunities3 paid volunteering days per year & Workplace Giving Program
  • Periodic recognition and reward programs for outstanding performance and achievements
  • Frequent events and celebrations
  • Comprehensive medical insurance with coverage for your healthcare needs
  • Pension fund
  • Employee Assistance Program & Wellbeing Initiatives
  • Convenient and cozy office located near the Limassol Municipal Garden

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2025 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

Top Skills

Financial Services Infrastructure
Payment Service Providers
HQ

Pepperstone Melbourne, Victoria, AUS Office

Level 16, Tower One, 727 Collins Street, Melbourne, Victoria, Australia, 3000

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