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Aussie Broadband

Product Manager - Digital Channels

Posted 3 Hours Ago
Be an Early Applicant
In-Office
Melbourne, Victoria
Mid level
In-Office
Melbourne, Victoria
Mid level
The Product Manager - Digital Channels will shape digital experiences, collaborate with teams, and translate customer insights into actionable strategies.
The summary above was generated by AI
As our Product Manager – Digital Channels, you’ll play a key role in shaping the future of our digital experience and driving meaningful change. If you’re someone who thrives on turning customer insights into action, analysing the competitive landscape, and working closely with technical teams to deliver impactful outcomes, we’d love to hear from you.
This is a permanent hybrid role based in Melbourne.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. 

Join us as we continue to grow and make a mark as the 5th largest telco in Australia!

Why work for Aussie? 

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!

Our fantastic culture lives and breathes our values: 

  • Don't be ordinary, be awesome

  • Think BIG

  • No bullsh*t

  • Be good to people

  • Have fun

We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  

But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

  • 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

  • Discounted internet up to the value of $109 per month

  • 20% off our Mobile services 

  • Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more

  • Celebrating you! With monthly rewards and recognition

  • Internal training and resources for you to continue to learn, grow and achieve your career goals

  • Yearly allowance for amazing Aussie merch

  • Fitness Passport for access to multiple gyms and pools across Australia

Let’s talk about you

Are you passionate about crafting innovative solutions that transform customer experiences? Do you thrive on turning customer insights into actionable strategies? We're looking for a Product Manager - Digital Channels who can shape the future of our offerings across the business and to all of our customers.

Key Qualities We’re Seeking:

  • Strategic Vision: Ability to create clear product roadmaps informed by deep customer and market insights.

  • Strong Communication Skills: Craft messaging that resonates with customers and stakeholders.

  • Collaborative Mindset: Experience working cross-functionally with engineering, developers, and business teams.

  • Technical Expertise: Understanding of relevant technologies in your domain

How will you support our “Why?”

We’re driven by a mission to deliver game-changing and transformational projects that redefine the telco and tech landscape.

  • Focus: A strong understanding of the digital development lifecycle processes that include Ideation, UX/UI design, development, QA, user testing, and measuring the success of features. You'll need to regularly collaborate with designers to create unique features and solve problems through outstanding user experiences.

  • Preferred Background: Service Design, UX/UI, Mobile App, or web experience.

  • You will play a key role with Aussie Broadband's Product team involving:

  • Innovative Projects: Play a key role in delivering small and large-scale transformational initiatives.

  • Collaborative Environment: Work with diverse teams across segments and functional areas.

  • Customer-Centric Approach: Translate pain points into actionable solutions that deliver real value.

  • Data-Driven Decisions: Leverage analytics to define metrics, identify trends, and validate concepts.

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at [email protected]

Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!

Top Skills

Mobile App
Ux/Ui
Web

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