Product Manager/Associate Managing Consultant, Program Management, Advisors & Consulting Services

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Manager/Associate Managing Consultant, Program Management, Advisors & Consulting Services

Product Manager/Associate Managing Consultant, Program Management, Advisors & Consulting Services 
All About Us
The Services team is a key differentiator for Mastercard, providing expertise that helps our customers grow. This team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

Overview 
We are seeking a dynamic and experienced Product Manager to join our team. The successful candidate will play a key role in shaping and delivering innovative financial products that meet evolving customer needs and regulatory standards for one of our key clients. Hybrid work is applicable to this position.  
All about the Role 
Make an Impact as a Product Manager - Associate Managing Consultant, Advisors Program Management. 
Advisors Program Management is an execution-oriented client-facing competency that applies proven, accredited skills and domain experience to partner with clients and help them drive measurable value by: 
Developing new products and strategies and ensuring smooth and efficient delivery to market. 
Strengthening client’s internal skills, knowledge and experience in critical areas. 
Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual. 
Transforming client processes and optimizing their management practices. 

All About You 
To be successful in this role, you should have: 
Experience in product strategy & roadmap as well as customer centric development. 
Strong understanding of customer journeys and ability to craft compelling value propositions in the card and credit domain is highly desirable. 
Formally trained in a range of project management and change management methodologies and techniques; accredited in one or more recognized PM/PMO/ Change/Service management methodologies is an advantage. 
Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organization. 
Strong analytical skills with confidence using data to drive actionable insights  
Proven problem-solving skills coupled with confidence in making data-driven decisions. 
Advanced ability to drive outcomes and execute on a roadmap of initiatives. 
 
All About Your Education & Skills 
Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred. 
4-6 years of Product Management experience. 
Exposure specifically in payments and/or retail banking or merchants and/or consultancies. 
Comfortable with significant client interaction and interest in building relationships. 
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment. 
Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred.
Professional accreditation such as Project Management Professional (PMP) desirable. 
Willingness to travel. 

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.