Do you want to use your passion and talent to make consumption more sustainable?
We're Europe's fastest-growing marketplace for refurbished products, empowering customers to acquire items up to 40% cheaper while making a substantial impact on reducing CO2 emissions compared to buying new devices.
Since our launch in February 2017, we grew to more than 300 employees and expanded across the European region. Throughout this journey, we've successfully concluded three substantial funding rounds, selling hundreds of thousands of products. Thanks to our team's efforts, we were recognized as the Top Employer in the DACH region (2023 and 2024) by Kununu and secured the title of an ACM Preferred Employer (2023).
We are looking for a Product Management Lead (f/m/x) who will define the product strategy, enhance supplier experiences, and collaborate with cross-functional teams to ensure that the supply side of our marketplace is robust, efficient, and capable of meeting the demands of the platform’s users.
WHO YOU ARE
- You have at least 7 years of experience as a Product Manager and at least 2 years of experience at a Senior Product Manager or higher level, managing direct reports. You easily handle a scope which spans multiple product areas.
- You are experienced with online marketplaces and eCommerce platforms, preferably with business seller tools, APIs, integration partners, product data catalog, and user interfaces.
- You have the business mindset to develop and implement innovative strategies to drive business growth and supplier satisfaction.
- You are familiar with product development processes, particularly agile methodologies, and are able to iterate, test, and learn in the journey to deliver customer value.
- You are comfortable getting into the technical details and also understand the implication of technical decisions on our customers and the business overall.
- You make decisions and measure success through data, analysing quantitative and qualitative data and metrics to derive opportunities, gaps, and solutions, prioritizing accordingly.
- You are customer-focused, keeping our suppliers at the centre of what you do, engaging directly with suppliers and our user research team to bring the voice of the customer into product decisions.
WHAT YOU'LL DO
- Develop the long-term Product vision and strategy for how suppliers onboard, operate and grow on our platform, collaborating with the Chief Product Officer (CPO) and VP of Supply, as well as other leaders across the company.
- Lead a team of Product Managers, inspiring them, coaching them, partnering on their development, and empowering them to take ownership.
- Collaborate with User Researchers and Designers on the seller experience for our web-based tools.
- Collaborate with Engineering leaders on technical design and architecture, partnering on discovery and delivery of features and projects which drive supplier and business outcomes.
- Work with the Product leadership team and the Supply team to ensure that supply capabilities align with customer needs to create a healthy marketplace.
- Implement and monitor KPIs and business metrics related to product supply performance and quality using tools such as GA4 and Looker.
- Represent your product area and team when collaborating with internal teams (Legal, Supply, Finance, Strategy) and external supplier and integration partners.
- Drive the OKR process for your team from ideation to completion of OKRs.
WHY YOU WILL ENJOY WORKING WITH US:
Our Culture and Values:
- Decisions should be made based on facts and not by hierarchy levels? We sure think so!
- We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.
- You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!
- No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!
Personal & Professional Development:
- You can take unlimited number of trainings we are offering you through LinkedIn learning.
- We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.
- We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.
Flexibility:
- We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊
- We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.
- You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops
…and much more! See https://careers.refurbed.com/ for further insights!
What We Do
refurbed is the fastest-growing online marketplace for refurbished products in Europe and one of the top companies in Austria, Germany and Switzerland according to Kununu. Our products look and function like new due to the 40-step refurbishment process, and they are cheaper and more sustainable than buying new. With the team of 300 people located all over Europe, we make sure to create a better and more sustainable future for our next generations and the world as a whole
