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Qantas

Process Administrator

Posted 4 Days Ago
Be an Early Applicant
Hybrid
Melbourne, Victoria
Entry level
Hybrid
Melbourne, Victoria
Entry level
The Process Administrator manages leave ballots and bidding processes for Flight and Cabin Crew, ensuring data accuracy and providing administrative support within the Workforce Planning team.
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Company Description

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

Job Description

  • Play a pivotal role in JetStar’s Workforce Planning team
  • Opportunity to contribute to the Tech and Cabin Crew employees, whilst further developing your data skillset
  • Part-time (0.6 FTE) permanent role located in Collingwood, Melbourne.

As a Process Administrator, your core responsibility is to provide timely and accurate administration of Flight and Cabin Crew annual leave ballots and roster bidding processes. This role oversees the organisation and execution of leave draws, manages post‑draw and open leave processes, and maintains leave slot information within relevant system. You would also acts as a reliable helpdesk contact for queries related to bid preferences and leave.

As part of this role,  you will perform routine and ad-hoc data quality assurance activities and provide support in the use of the system to our safety business partners. 

You’ll Have:

  • Previous experience in an administration, data entry/processing role (desirable)
  • Exposure to Workforce Planning and/or the ability to interpret EBAs
  • Demonstrated proficiency in the use of Microsoft Excel and Office 365
  • Exceptional attention to detail and a strong focus on service delivery
  • Strong interpersonal skills for dealing with people at all levels of the organisation
  • Experience in establishing close working relationships with peers, business partners and key stakeholders

Your life at Jetstar is unlike any other

Live the travel dream: You and your nominated travel companions can take-off more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to take-off together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar:  For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of.  We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly.  We welcome applications from anyone who wants to take-off with us.  If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar.  Let’s take-off together!

Top Skills

Excel
Office 365

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