Principal Solutions Engineer- Logs and DEM

We are seeking a highly motivated and results-driven Software Presales Engineer to join our dynamic team. In this critical role, you will be responsible for driving the successful adoption and consumption of our Log Management SaaS offerings by partnering closely with our sales organization and our customers. You will act as a technical advisor, demonstrating the value and capabilities of our Log Management platform to existing. And prospective customers and helping them understand how to maximize their return on investment (ROI) with Dynatrace.

Location: Bengaluru or Mumbai

Responsibilities:-

• Be able to articulate complex technical concepts in a clear and concise manner to both technical and non-technical audiences.
• Conduct product demonstrations, proof-of-concepts (POCs), and technical evaluations.
• Collaborate with sales teams to develop and execute effective sales strategies to increase Log Management consumption and newt new ARR.
• Address technical questions and concerns raised by prospects and customers.
• Build and maintain strong relationships with key stakeholders at customer organizations.
• Work with customers to design and architect optimal Log Management solutions that meet their specific business needs and technical requirements.
• Assist in the development of proposals and presentations that effectively communicate the value proposition of our Log Management SaaS offerings.
• Educate customers on best practices for maximizing their utilization and ROI of our Log Management SaaS platform.
• Identify and address potential consumption bottlenecks and challenges.
• Provide ongoing support and guidance to customers to ensure successful adoption and usage.
• Gather market intelligence and competitive information to inform product development and go-to-market strategies.
• Stay informed about industry trends and competitive landscapes.

• 5+ years of experience in a technical presales, solutions engineering, or consulting role.
• Strong understanding of SaaS concepts, including pricing models, delivery models, and consumption metrics.
• Experience with cloud platforms (AWS, Azure, GCP) is a plus.
• Experience in Observability technologies, market landscape and competitors.
• Experience with data analysis and visualization tools is a plus.

To ensure your success as a Log Management Solutions Engineer at Dynatrace, you need to be an ambitious, confident, and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• Previous 3 – 5 years of experience with Observability or application performance management technologies and techniques.
• Ability to drive a Log Management consumption with customers clearly articulating the competition difference and value outcomes of Dynatrace Log Management solution.
• Ability to manage a number of projects simultaneously, work with a number of different salespeople and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time.
• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.
• Experience with automation like Ansible, Puppet, Terraform, etc.

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.