Principal Solutions Architect

Job Summary

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the Role

As part of Product and Technology, your mission will be to capture market value at scale by building products that offers our customers a great experience, is seamless to deliver, and are profitable to the core.

Our teams use technology, automation, and innovation to try and decode the world’s biggest technological challenges in areas such as the Internet of Things (IoT), 5G, Artificial Intelligence (AI), Machine Learning, and more.

What We Offer

Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

As a Principal Solution Architect, you’ll apply your deep expertise and breadth of experience in solution architecture to:

• Construct technology-enabled business and operating models and provide viable solution options and visibility into execution issues.

• Be a ‘hands-on’ architecture leader, working on cross-entity solutions and complex problems across the Telstra Group.

• Act as a leading subject matter expert to identify, develop, and improve technical and business architecture of solutions for current and future requirements.

• Collaborate with delivery teams to ensure consistency with enterprise architecture and leverage shared technologies, tools, and processes.

• Engage and influence key technology partners and business stakeholders to develop architecture and engineering guidelines with vendors.

• Provide guidance and make strategic decisions to resolve complex and ambiguous issues and remove blockers for your team.

• Foster an architecture that enables iterative, autonomous development and future scaling; guide teams in design decisions that minimise future change costs.

• Collaborate with the security team to model a security-first mindset and apply the organisation's security strategy.

• Partner with product owners to build a culture of priority setting and urgency in alignment with organisational strategy.

• Demonstrate effective decision-making and responsible actions to handle risk, change, and uncertainty across several teams.

• Build strong commercial capability by modelling commercial thinking, balancing cost and value.

• Build a culture of knowledge sharing and documentation for continuous learning and capability-building.

• Contribute to function and organisation strategy, practices, and planning.

• Use a digital product mindset to recognise product opportunities and differentiators.

• Model Telstra’s values and facilitate inclusive discussions across teams.

• Maintain a high level of capability in software engineering, including new and emerging technologies.

• Shape the future blueprint of how a domain can evolve across infrastructure, applications, and services.

• Enable stakeholders to make informed decisions that balance business outcomes with technical feasibility.

• Contribute to planning and prioritisation, especially around customer strategy and functional roadmaps.

About You

We’re looking someone who:

• Has proven experience in the telecom industry (or similar) with a deep level of domain knowledge in corporate service (Finance | HR | Procurement) having end to end knowledge of enterprise-level processes and applications, including Enterprise Resource Planning, Human Capital Management, Payroll, Procurement, Supply Chain and Logistics and other similarly complex corporate functions.

• Deep domain knowledge in telecom or similar industry, with expertise in any of following domains CRM/Ordering, FinTech, Customer Assurance Diagnostic, Corporate Service (Finance | HR | Procurement), or Platform Architecture.

• Experience in architecture and engineering, and strategic leadership roles in large organisations.

• Hands-on strategic architecture experience to define mid and long-term architecture designs.

• Knowledge of Tele Management Forum (TMF), Open API, Digital Open Architecture, AI architectures and concepts, SaaS, IaaS, PaaS, SOA, APIs, open data, microservices, event-driven IT, and predictive analytics.

• Understanding of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management.

• Familiarity with enterprise architecture tools, graphical models, and frameworks.

• Insight into information management practices, SDLC management, IT services management, agile and lean methodologies, infrastructure and operations, EA and ITIL frameworks.

• Understanding of various operating models and agile principles, methodologies, and frameworks.

• Effective leadership skills, including teamwork, facilitation, and negotiation.

• Innovative consulting mindset to drive digital business strategies.

• Excellent written, verbal, communication, and presentation skills.

• Expertise in distributed systems, networking, software architecture, and software security concepts.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.